Exceptional Hospitality Starts with You
主な業務内容
- 総支配人のスケジュール管理および会議・アポイントメントの調整
- 部門長会議など主要会議への参加および議事録作成
- 来客・VIPゲスト対応および問い合わせ対応
- 出張手配、宿泊・レストラン予約のアレンジ
- 各種レポート、プレゼンテーション資料、ビジネス文書の作成・管理
- 社内外のメール・郵便物の管理および配布
- 日本語・英語での翻訳および通訳サポート
- サービス向上のためのゲストデータ収集・分析サポート
- オフィス備品の管理および発注
- 機密情報の適切な管理と高いコンプライアンス意識の維持
- その他、総支配人およびホテル運営に関わるサポート業務全般
求める人物像
- 優れたコミュニケーション能力と対人スキルをお持ちの方
- 高いホスピタリティマインドとプロフェッショナルな対応ができる方
- 優先順位を判断しながらマルチタスクで業務を遂行できる方
- 機密情報を適切に取り扱える高い倫理観をお持ちの方
チームワークを大切にし、主体的に行動できる方
応募資格
- 社内外での日本語および英語でのビジネスレベルのコミュニケーション能力
- Microsoft Office（Excel、PowerPoint、Word等）の実務スキル
- 秘書業務、エグゼクティブアシスタント、または関連業務経験
- ホテル業界またはホスピタリティ業界での経験があれば尚可
Skills Required
- Business-level Japanese communication skills
- Business-level English communication skills
- Practical experience with Microsoft Office, including Excel, PowerPoint, and Word
- Experience in secretarial, executive assistant, or related work
- Hotel or hospitality industry experience
- Strong communication and interpersonal skills
- Professional hospitality mindset
- Ability to prioritize and manage multiple tasks
- Ability to handle confidential information ethically
- Teamwork and proactive work style
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
