Performance Partnerships & Referrals Specialist

Posted 3 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
The Performance Partnerships & Referrals Specialist contributes to new customer acquisition through managing affiliate marketing programs, analyzing performance data, and building relationships with affiliates to drive growth in specified markets.
Summary Generated by Built In
Our Purpose 
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you’ll make an impact

As a Performance Partnerships & Referrals Specialist, you will play a critical role in contributing to new
customer acquisition growth by supporting the execution of our affiliate marketing program, with a
primary focus on our 3x3 markets. You will leverage data-driven insights to support the identification
of high-performing affiliates, execute targeted, pre-defined campaigns, and contribute to incremental
revenue growth. Your expertise in partner relationship management will help build strong
collaborations with affiliates, ensuring alignment with overall marketing objectives. Additionally, you
will use pre-selected marketing technologies and AI tools to increase efficiency and effectiveness in
defined, routine tasks . By continuously monitoring program performance and analysing trends, you
will identify opportunities and provide recommendations to senior team members, contributing to
sustained business success.

What you’ll do

  • Use pre-selected AI tools to support the sourcing, recruitment, and onboarding of new affiliate partners.
  • Manage day-to-day relationships with existing affiliates, providing support, resources, and communication to support performance goals.
  • Execute pre-defined affiliate marketing campaigns, promotions, and strategies to meet acquisition targets under the direction of the channel lead.
  • Monitor, analyse, and report on affiliate program performance, using data to identify trends, optimise campaigns, and maximise ROI.
  • Collaborate with peers in the broader marketing team to ensure affiliate messaging and creative are aligned with brand guidelines and campaigns.
  • Focus on operational tasks, such as ensuring program compliance with all terms, conditions, and brand guidelines, using pre-selected AI-driven monitoring and auditing tools.

Success looks like

  • Measurable growth in the number of active, high-quality affiliate partners across the 3x3 markets (AU, UK & US)
  • Consistent achievement of targets for new customer acquisition driven by the affiliate channel.
  • Optimisation of top performing Affiliates.
  • Efficient use of pre-selected AI tools for defined, routine tasks.
  • Strong, positive relationships built with top-tier B2B partners across our core markets.

What you'll bring

  • Affiliate Marketing: Proven experience in managing and growing an affiliate marketing program.
  • Platform Expertise: Hands-on experience with major affiliate marketing platforms (Impact, PartnerStack, etc.).
  • Digital Marketing: Solid understanding of the broader digital marketing ecosystem, including SEO, PPC, and content marketing.
  • SaaS/B2B (Preferred): Experience in a SaaS or B2B marketing environment is highly desirable.
  • AI Tools (Preferred): Strong experience driving AI efficiencies through affiliate marketing channels.
  • Relationship Management: Ability to build, manage, and nurture strong, productive relationships with external partners.
  • Analytical Skills: Excellent analytical skills with the ability to interpret data, identify trends, and make actionable, data-driven decisions.
  • Communication: Strong written and verbal communication skills for partner outreach, negotiation, and internal reporting.
  • Proactive & Organised: A proactive, self-starting attitude with strong organisational skills to manage multiple partners and campaigns simultaneously.

Why Xero? 
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Top Skills

Affiliate Marketing Platforms (Impact
Ai Tools
Partnerstack)

What the Team is Saying

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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HQWellington, NZ
Singapore
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Sydney, NSW
Toronto, Ontario
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