POSITION SUMMARY
The Performance Manager plays a critical role in driving financial, operational, and compliance performance across multiple regions. This role partners closely with regional and EMEA leadership to ensure alignment with strategic goals, foster continuous improvement, and deliver actionable insights through robust governance and analytics.
RESPONSIBILITIES
Financial & Operational Performance
- Lead collaboration with regional leaders to identify, track, and accelerate Variable Contribution Margin (VCM) improvements.
- Monitor financial performance across monthly, quarterly, and annual cycles; analyze variances and proactively assess risks.
- Oversee operational performance against contractual deliverables, project milestones, and PMV (Performance Measurement & Verification) completion.
- Support scenario analysis, business reviews, and deep-dives to enable data-driven decision-making.
- Become fully conversant with P&L’s, drive continual improvement for the way the P&L’s are operated.
Governance & Service Operating Model
- Track Service Operating Model metrics, ensuring consistent governance tool adoption and disciplined issue resolution.
- Facilitate tiered governance routines and performance reviews, highlighting trends and areas requiring escalation.
- Partner with functional leaders (e.g., Service Operations, EHS, Finance, HR) to standardize governance practices.
EHS & Compliance Performance
- Monitor Environmental, Health & Safety (EHS) KPIs, flag concerns, and drive corrective actions.
- Promote a safety-first culture through cross-regional best practices and continuous improvement.
- Integrate EHS performance into regional scorecards and governance reviews.
Insights, Reporting & Analytics
- Own regional performance dashboards and trackers, ensuring data integrity and transparency.
- Develop standardized reporting packs covering financial, operational, and EHS metrics.
- Identify trends and improvement opportunities across performance domains.
Continuous Improvement & Best Practice
- Foster a culture of continuous improvement by identifying efficiency gains and standardizing processes.
- Collaborate with stakeholders to prioritize and monitor improvement initiatives.
- Support capability building through coaching on performance tools and governance disciplines.
Stakeholder Engagement & Communication
- Act as a trusted advisor to regional and EMEA leadership, providing insights and recommendations.
- Ensure consistent communication of performance results, risks, and opportunities.
- Build strong relationships to drive alignment and joint ownership of outcomes.
QUALIFICATIONS AND EXPERIENCE
- Proven experience in capacity planning, workforce management, or service operations in a multinational environment.
- Strong leadership skills with experience engaging with remote or cross-functional teams.
- Excellent analytical and problem-solving abilities.
- Proficiency in workforce planning tools and scheduling systems.
- Experience in service delivery or field operations is highly desirable.
- Experience of P&L working is desirable
- Fluent in English; additional European languages are a plus.
TRAVEL TIME REQUIRED
- 25%
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About the TeamSkills Required
- Proven experience in capacity planning, workforce management, or service operations in a multinational environment
- Strong leadership skills with experience engaging remote or cross-functional teams
- Excellent analytical and problem-solving abilities
- Proficiency in workforce planning tools and scheduling systems
- Experience in service delivery or field operations
- Experience working with P&L
- Fluent in English
- Additional European languages
- Authorized to work in the United States without sponsorship
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
