As a Performance Agreements Manager at Valmet, you will be responsible for overseeing assigned customer accounts and ensuring that service performance is carried out according to the agreement scope and to the customer’s complete satisfaction.
On a day-to-day basis you will be responsible for working with customer and Valmet organizations to improve customer’s performance and reliability of their equipment, processes, and personnel.
Your main tasks and responsibilities include:
Life cycle services and step-by-step improvement programs designed to improve and maintain the customer’s competitiveness and profitability throughout the mill operations. These long-term agreements are always tailor-made according to the customer’s needs and set targets.
- Must have Paper Industry, 3 - 5 years of hands-on experience
- Support our Customer's Performance Agreement sales and delivery projects
- Facilitate production line studies & audits to develop efficiency and generate improvement ideas
- Coordinate and introduce Valmet technology support to agreement customer
- Travel - once every 6 weeks within North America
WHAT YOU'LL NEED:
We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting. We're looking for team-oriented people with a willingness to learn and contribute to our customers’ success.
We offer
We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.
Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.
Additional Information
Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.
To be included in the recruiting process, please apply directly with us online.
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.
Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.
Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.
Skills Required
- Paper industry hands-on experience (3-5 years)
- Willingness and ability to travel within North America (approximately once every 6 weeks)
- Ability to pass background check, pre-employment physical, and drug screen
What We Do
Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.
