People Services Senior Generalist

Posted 5 Days Ago
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Hyderabad, Telangana, IND
In-Office
Senior level
Healthtech
The Role
Manage end-to-end employee onboarding across India, including Day 1 experiences, onboarding systems, documentation compliance, local onboarding teams, vendors, budgets, KPIs, and audit support. Administer Appical and related HR systems, resolve Tier 2 tickets, maintain onboarding content, and manage the Buddy Program. Drive process improvements, stakeholder engagement, feedback programs, and global onboarding initiatives while ensuring policy and statutory compliance.
Summary Generated by Built In
Job title: People Services Senior Generalist
  • Location: Hyderabad

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.

Manage end‑to‑end onboarding for all Sanofi India employees. Ensure a consistent, high‑quality new‑hire experience by aligning global onboarding standards with local requirements. Manage onboarding processes, tools (including Appical), documentation compliance, cross‑functional partnerships, and the India Buddy Program.

Main responsibilities:

  • Own Day 1 experience, communication, and process consistency across India. Act as central onboarding SPOC and implement global onboarding initiatives (Appical, harmonization, Buddy app).

  • Oversee all local onboarding SPOCs; directly manage onboarding for Mumbai & Delhi. Manage welcome kits, vendors, budgets, and monthly onboarding KPIs. Handle Passport onboarding cases and ensure timely closure.

  • Ensure compliance with internal policies, audits, and statutory norms. Conduct documentation audits; manage updates to templates and SOPs. Serve as the audit SPOC for onboarding-related queries (EBI, PV, HSE, Legal, etc.).

  • Administer Appical (user management, content updates). Maintain onboarding content across systems (OneSupport, templates, presentations). Handle Tier 2 onboarding tickets and CREW approval issues with EWF.

  • Maintain and expand trained buddy pool across functions. Assign buddies weekly for all new hires; run quarterly buddy cycles. Conduct buddy training, engagement connects and manage Teams buddy community. Participate in global buddy tool development/testing.

  • Identify and implement process, system, and communication improvements. Enhance pre-joining and Day 1 experience; run new-hire focus groups. Track feedback and drive simplification initiatives.

About you:

  • Bachelor’s degree; 7–10 years HR operations/onboarding experience.

  • Strong project management, stakeholder management, and HRIS exposure (Workday/Appical preferred).

  • Experience with process improvement, documentation, and vendor management.

  • Excellent communication, organization, and compliance mindset. Data-driven decision making. Strong facilitation skills and ability to manage multiple priorities.

  • Proficiency in MS Office, Teams, and HR systems.

  • Onboarding completion timeliness, documentation accuracy, new-hire satisfaction. Buddy program effectiveness. Stakeholder satisfaction and SLA adherence.

  • Successful implementation of global initiatives and local improvements.

Why choose us?

  • Bring the miracles of science to life alongside a supportive, future-focused team.

  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.

  • Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Skills Required

  • Bachelor's degree
  • 7-10 years of HR operations or employee onboarding experience
  • Strong project management skills
  • Strong stakeholder management skills
  • HRIS experience
  • Experience with process improvement and documentation
  • Vendor management experience
  • Excellent communication and organization skills
  • Compliance-focused mindset
  • Data-driven decision-making skills
  • Strong facilitation skills and ability to manage multiple priorities
  • Proficiency in Microsoft Office, Microsoft Teams, and HR systems
  • Workday experience
  • Appical experience

Sanofi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sanofi and has not been reviewed or approved by Sanofi.

  • Retirement Support Retirement support stands out through a notably strong 401K matching structure (e.g., 150% match up to a 6% contribution), which materially boosts total rewards for long-tenured employees.
  • Parental & Family Support Parental and family support is positioned as unusually robust, including a global gender-neutral paid parental leave standard (14 weeks) and added supports such as childcare assistance and adoption/surrogacy/infertility help.
  • Equity Value & Accessibility Equity participation is made more accessible via an Employee Stock Purchase Plan that includes a meaningful purchase discount and matching/free-share mechanics, increasing perceived total compensation beyond base pay.

Sanofi Insights

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The Company
HQ: Paris
85,000 Employees
Year Founded: 1973

What We Do

We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Interactions with this account must comply with the Terms: https://bit.ly/sanofi-terms

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