People Relations Advisor, India

The People Relations Advisor is a permanent role and an important position within the India People Team. The role supports employee relations and compliance topics in close partnership with People Business Partners, managers, and other People stakeholders in India and APAC.

This position is based at Gurgaon, India.

Employee Relations Case Support

• Manage day-to-day employee relations matters, including gathering facts, documenting issues, and supporting case resolution in partnership with People Buisiness Partners or more senior People stakeholders where needed.

• Support disciplinary and grievance processes by helping managers follow the appropriate process and documentation requirements.

• Guide managers on employee relations topics in a pragmatic, compliant, and culturally appropriate way for India.

• Conduct initial review and fact-finding on employee relations matters, summarize findings, and escalate complex or high-risk topics as appropriate.

• Collaborate closely with local and APAC-based People Business Partners, as well as managers based in India.

• Apply a practical, solutions-oriented approach to people relations topics, using sound knowledge of local practices in India.

• Partner actively with the wider People Team to ensure timely and consistent support.

• Support APAC People Business Partners and other global People stakeholders on India-specific compliance or employee relations matters as needed.
   

Compliance and Policy Support

• Coordinate with People Business Partners and Centers of Expertise such as Learning and Development, Compensation and Benefits, People Operations, and Talent Acquisition to help adapt global People processes for India in line with local regulations.

• Support the drafting, updating, and rollout of local policies and related processes required to meet legislative or business needs in India.

• Provide guidance to People Operations when questions arise relating to India regulations, local practices, or policy interpretation.

• Monitor relevant labor law and market developments in India and share updates with the People Team.

• Collect information on market practices in India, including industry and competitor trends, to help inform internal recommendations.

• Support communication and coordination with external counsel or authorities on employee relations and compliance matters when required.
   

• Strong Human Resources experience of minimum 3-4 years with exposure to employee relations and compliance topics. 

• Ability to manage employee relations matters independently for standard cases, with appropriate judgment on when to escalate more complex issues.

• Experience working in a fast-paced, changing environment while balancing compliance, risk, and business needs.

• Good knowledge of India labor law frameworks and local market practices, with a practical and business-oriented mindset.

• Strong analytical, problem-solving, and decision-making skills.

• Ability to prioritize effectively and manage multiple deadlines.

• Strong organizational and time management skills.

• Strong communication and listening skills, with the ability to influence others using logic, sound judgment, and policy knowledge.

• Strong collaboration skills across People Business Partners, People Operations, Compensation and Benefits, Payroll teams and business stakeholders.

• Fluency in English, both written and spoken.

• University degree, degree in Human Resources or Labor Law is a plus.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.