People Operations Manager

beehiiv is the all-in-one newsletter and creator platform powering the next generation of media companies and independent voices. We help creators and businesses launch, grow, and monetize newsletters—now serving tens of thousands of publishers and reaching hundreds of millions of readers monthly. With $20M+ ARR, 100% YoY growth, and a newly expanded product suite (ad network, website builder, paid tiers), we’re entering our next phase of hypergrowth.

As the People Operations Manager, you'll play a vital role in enhancing our people operations and crafting a positive employee experience. Reporting to the Head of People, you'll have the exciting chance to build, refine, and implement progressive processes for our globally distributed team. This individual will play a key role in developing scalable practices and managing the employee lifecycle. Embracing all tasks, big and small, this individual is excited to make an impact on our growing recruiting and people operations initiatives. 

We’re seeking a dynamic candidate with a solid People Operations foundation, someone who is genuinely enthusiastic about fostering a vibrant workplace culture and becoming an employee advocate. 

Ideally, you’ll have: 

• 3-5 years of experience in human resources, people operations, recruiting, or another people-related position at a hypergrowth startup or SaaS environment
• Ability to be discreet with confidential information and to exercise sound judgment.  
• The ability to deliver and communicate clearly and concisely
• The drive to take on any task, no matter how small.
• Culturally aware and able to build trust, credibility, and relationships to foster a connected and focused work culture.
• Ability to maintain composure and provide thoughtful guidance to employees when in conflict or high-stress situations.
• Demonstrated experience as a driven, resourceful, and quick learner.
• Expert in managing multiple tasks simultaneously and adept at prioritizing in dynamic environments, ensuring that nothing falls through the cracks.
• Experience working remotely and maintaining/developing company culture
• Serve as the expert on labor laws and compliance nationally and globally as we expand (covering both employees and contractors); this would be a strong preference!
• Partner with Legal and Finance to maintain compliance in hiring, classification, payroll, and benefits.
• Has a growth mindset toward new tools and digital processes; comfortable with our tech stack (Slack, Gmail, BambooHR, Justworks, Remote, Aidora, etc) 

What’ll you be responsible for:

• Oversee all stages of the employee lifecycle, including recruitment, onboarding, development, compliance, offboarding, and systems administration.
• Work closely with our EOR and PEO (Remote and Justworks) on all HR-related issues and questions.
• Maintain accurate data and reporting, utilizing our HRIS (BambooHR) to drive efficiencies in People processes.
• Collaborate and own end-to-end recruiting efforts, including drafting job descriptions, salary benchmarking, interview scheduling, and offer extension.
• Facilitate new-hire onboarding to ensure an organized, positive first day.
• Partner with the Head of People Operations to work with managers and employees on performance management, coaching, and development.
• Manage leaves of absence, PTO and holiday programs, offboardings, and employee separation processes.
• Update our employee handbook and A-Team Playbook policies to align with company values, safety requirements, and regulations.
• Act as the primary point of contact for employees for all things People Operations-related issues.

Why this role might be for you:

• Join a fast-growing start-up and a new team
• Have worked with founder-led companies previously
• High impact and high visibility 
• You're autonomous and excited about owning projects
• Excited about new challenges and executing creative solutions 

Why this role might not be for you:

• Not a traditional 9-to-5 position
• Need to manage multiple priorities and stakeholders
• Must be comfortable with rapid iteration and frequent context switching
• High expectations for both speed and quality
• Must navigate complex organizational dynamics

Why beehiiv?

• Bias towards action: Our first impulse is to act. We don’t get bogged down in unnecessary processes or bullsh**t. Perfection is the enemy of progress.
• Ownership mentality: This company is ours. We go the extra mile because that’s what owners do. Every day, people step up to take on tasks outside of their responsibilities and do whatever it takes for us to succeed.
• Building is in our DNA: We are obsessed with improving every aspect of our platform (and ourselves). Whether it’s our product, support, or partnerships, we never stop working to improve it.
• We answer to our users: Nothing matters more than serving our users. If our users fail, we fail.
• Ego comes second, but winning comes first: We put our egos aside to work collaboratively and build something special. It doesn't matter who's idea or who's vision, we're here to create the best outcome. We're here to win.
  

We'll take care of you:

• Competitive salary
• Stock Options
• Health, Dental, and Vision Insurance
• 401(k) employer match
• Unlimited PTO (mandatory 10 days per year minimum)
• Annual in-person team retreat
• Unlimited book budget
• Monthly Wellness Days (every third Friday of the month)