People Operations Manager
At Bright!Tax, we’re a team of adventurers driven by a shared passion for delivering exceptional US expat tax services through collaboration, innovation, and a love of growth. We’re looking for a People Operations Manager to build and run the people engine behind our global, fully remote team.
About Us
Bright!Tax is a leading provider of US tax services to Americans living abroad. We’re a dynamic, forward-thinking firm that delivers US tax compliance services for clients in every corner of the world. Our team is diverse, ambitious, and united by a spirit of adventure, freedom, and excellence.
The Role
As People Operations Manager, you’ll architect and own the People Operating System that fuels Bright!Tax—hiring amazing teammates, telling our story to the world, and keeping our HR data, policies, and team moments buttoned-up and on brand.
You’ll partner closely with leaders across the business acting as the bridge between HR, IR, Operations and Leadership functions
and bringing clarity, speed, and joy to every step of the team member experience.
You'll promote a strong, values-driven culture, track key HR KPIs (such as retention rate, time-to-fill, and engagement scores), and translate HR data into actionable insights that drive better decisions across the organization. Above all, you'll problem-solve before issues become crises, creating a seamless, proactive People Operations experience.
What You’ll Do
- Own workforce planning, job design, and recruiting sprints end-to-end (sourcing → structured interviews → offers → onboarding).
- Build and evolve our employer brand: career site, job descriptions, social/LinkedIn campaigns, and Glassdoor strategy.
- Administer and continuously improve BambooHR: data hygiene, workflows, approvals, permissions, reporting, and integrations (ATS, payroll, LMS, collaboration tools).
- Plan and execute unforgettable team experiences: in-person meet ups, annual leadership summits, firm meetings—own budgets, logistics, and run-of-show.
- Ship the weekly Bright!News and People Ops updates; bring transparent metrics to leadership Calls with clear decisions and next steps.
- Partner with leaders on performance, feedback rituals, and manager enablement; ensure policies are current, clear, and on brand.
- Own compliance hygiene in partnership with advisors and vendors.
What You’ll Bring
- 5+ years in People Ops/HR or Talent, with experience owning recruiting pipelines and an HRIS (BambooHR preferred).
- A builder’s mindset: you enjoy designing systems, SOPs, and dashboards that scale.
- Strong comms chops—clear writer/editor with a feel for brand tone across internal & external channels.
- Event producer energy: organized, calm under pressure, and detail-obsessed.
- Data-literate operator comfortable with metrics, reporting, and translating insights into action.
- Experience in remote-first, high-growth environments; global employment familiarity a plus.
Nice to Have
- Employer branding / content experience (e.g., social, careers copy, light design).
- HR analytics skills (BambooHR reports, spreadsheets, BI basics).
- Comfort working with vendors across time zones; ability to travel for team events (2–4x/year).
What We Offer
- Fully remote, globally distributed team with purposeful flexibility.
- A culture that values boldness, innovation, and the entrepreneurial spirit.
- Meaningful ownership over the People OS and visible, firm-wide impact.
- Competitive compensation and growth opportunities.
Join Us
If you’re energized by building a high-trust, high-throughput People OS—and you love pairing operational excellence with an adventurous brand—we’d love to hear from you.
Apply now and help us write the next chapter of Bright!Tax.
Top Skills
What We Do
With clients in every country worldwide, Bright!Tax is the go-to cloud-based US expat tax prep firm most sought after by the 10 million Americans who are living abroad. US income tax preparation. All CPAs. Secure. Precise. Guaranteed.
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