People Operations Manager

ABOUT BASETEN

Baseten powers inference for the world's most dynamic AI companies, like OpenEvidence, Clay, Mirage, Gamma, Sourcegraph, Writer, Abridge, Bland, and Zed. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. With our recent $150M Series D funding, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction, we’re scaling our team to meet accelerating customer demand.

THE ROLE

As a People Operations Manager at Baseten, you’ll play a critical role in building and maintaining the HR infrastructure that enables our team to grow and thrive. You’ll manage our HRIS and PEO, oversee compliance and benefits administration, and coordinate with vendors, EOR partners, and immigration counsel to make sure everything runs seamlessly behind the scenes.

This role is perfect for someone who loves the operational side of people work and keeping the many moving pieces of a growing company’s people infrastructure in sync. Your work will ensure that every employee’s experience is clear, consistent, and compliant, enabling our rapidly growing team to focus on their work and our mission.

RESPONSIBILITIES

• Own and optimize HR systems: Manage our HRIS and PEO, ensuring data integrity, process efficiency, and seamless employee experience. Evaluate when and how to transition off the PEO as the company scales.

• International employment operations: Oversee immigration processes including employee visas and green cards. Evaluate risks and compliance considerations of hiring internationally through our EOR, and advise on global hiring strategy.

• Vendor management: Serve as the point of contact for HR vendors, managing renewals, performance, and issue resolution. Lead evaluation and onboarding of new vendors across HR functions.

• Compliance and audits: Maintain company compliance with federal, state, and local employment laws. Oversee required trainings, documentation, and audit readiness.

• Benefits administration: Partner with leadership to select, implement, and manage employee benefits programs (medical, dental, vision, 401(k), etc.). Act as liaison between employees and benefits providers.

• Leave management: Define, document, and administer leave policies (PTO, parental, medical, etc.), ensuring compliance with applicable regulations and consistent employee experience.

• Offboarding and deprovisioning: Manage end-to-end employee offboarding, ensuring timely deprovisioning and final pay compliance.

• Policy and documentation: Maintain and evolve the company’s HR handbook and internal wiki, ensuring they reflect current policies and practices.

• State registrations and taxes: Coordinate with the PEO (and eventually internal resources) to manage multi-state registrations, tax accounts, and compliance as needed.

REQUIREMENTS

• 4+ years of experience in HR operations, people systems, or a related role within a fast-paced, scaling organization

• Experience managing immigration cases (visas, green cards, sponsorship) in partnership with immigration lawyers

• Hands-on experience with HRIS and PEO systems such as Justworks or Rippling

• Understanding of U.S. employment law and compliance requirements

• Experience hiring internationally and familiarity with international employment risks and considerations

• Demonstrated operational excellence with strong project management skills, able to manage multiple priorities simultaneously with strong attention to detail

• Excellent communication and organizational skills, with the ability to proactively create clarity for internal stakeholders

• High degree of integrity and discretion when handling sensitive employee data and situations

BENEFITS

• Competitive compensation package.

• This is a unique opportunity to be part of a rapidly growing startup in one of the most exciting engineering fields of our era.

• An inclusive and supportive work culture that fosters learning and growth.

• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.