The Role
Leads the People Operations team and manages the complete employee lifecycle, including HRMS administration, payroll support, compliance, performance and compensation cycles, policy governance, grievances, reporting, engagement, and cross-functional coordination. The role requires hands-on HR operations leadership, Indian labour-law knowledge, HR reporting skills, and practical use of AI tools such as Claude.
Summary Generated by Built In
About the Role
Techdome is a fast-growing Product Venture. As People Operations Manager, you'll lead the People Operations team and own the full employee lifecycle — from onboarding to exit — while driving HRMS management, payroll, compliance, performance cycles, and policy governance for a scaling tech organization.
Key Responsibilities
- Lead and manage the People Operations team, guiding day-to-day execution, delegating effectively, and building team capability.
- Own end-to-end employee lifecycle operations: onboarding, confirmations, transfers, and exit/offboarding formalities.
- Maintain and administer the HRMS/HRIS (Keka preferred), employee records, and documentation with accuracy and confidentiality.
- Administer attendance, leave, and time-tracking; support end-to-end payroll processing in coordination with finance.
- Drive the performance management cycle — goal-setting, appraisals, calibration — and coordinate salary hikes/increments and compensation reviews.
- Ensure statutory and labour-law compliance (PF, ESI, gratuity, professional tax, related filings) and own grievance resolution with discretion, fairness, and timely closure.
- Create new HR policies and update existing ones, along with SOPs, HR letters, and the employee handbook.
- Support employee engagement activities, events, and internal communications.
- Serve as an escalation point for employee queries on policies, benefits, and processes.
- Generate People Ops reports and dashboards (headcount, attrition, onboarding TAT) for leadership.
- Coordinate with recruitment, finance, and IT for smooth pre- and post-joining processes.
- Leverage AI tools (e.g., Claude) to streamline HR documentation, reporting, and process efficiency.
- 3–8 years of experience in HR operations, HR generalist, or HR shared-services roles (IT/tech industry preferred), including experience leading or supervising a team.
- Proven end-to-end HR operations ownership across the full employee lifecycle.
- Hands-on HRMS experience is mandatory — Keka strongly preferred; other platforms (Zoho People, Darwinbox, GreytHR, etc.) acceptable if Keka exposure isn't available.
- Experience creating new HR policies and updating existing ones is mandatory.
- Payroll processing support is mandatory.
- Performance appraisal cycle and compensation/hike management experience is mandatory.
- Strong working knowledge of Indian labour laws, statutory compliance, and grievance management.
- Practical experience using AI tools (such as Claude) in HR work is mandatory.
- Strong MS Excel / Google Sheets skills and comfort with HR reporting.
- Excellent communication, discretion, and organizational skills.
- Exposure to a high-growth or startup environment.
- Familiarity with L&D coordination and employee engagement program design.
A people-first, hands-on leader who can manage a team while staying close to execution — balancing process, compliance, and empathy, driving performance and compensation cycles fairly, and using modern AI tools to work smarter in a fast-paced, growing organization.
Skills Required
- 3–8 years of experience in HR operations, HR generalist, or HR shared-services roles
- Experience in the IT or technology industry
- Experience leading or supervising a team
- End-to-end HR operations ownership across the full employee lifecycle
- Hands-on HRMS experience; Keka strongly preferred
- Experience creating and updating HR policies
- Payroll processing support experience
- Performance appraisal cycle and compensation or salary hike management experience
- Working knowledge of Indian labour laws and statutory compliance
- Grievance management experience
- Practical experience using AI tools such as Claude in HR work
- Strong Microsoft Excel or Google Sheets skills and HR reporting experience
- Excellent communication, discretion, and organizational skills
- Exposure to a high-growth or startup environment
- Familiarity with L&D coordination and employee engagement program design
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The Company
What We Do
Techdome is a technology consultancy and IT solutions provider founded in 2020. It helps businesses modernize operations and navigate digital transformation through scalable, end-to-end services spanning planning, building, designing, developing, and launching technology solutions, alongside AI, cloud computing, automation, data engineering, machine learning, custom large language models, and cybersecurity. Its mission is to make complex technology accessible and support business growth across diverse industries and markets.
