People Operations Specialist

The Importance of this Role

We are looking for a driven, detail-oriented, and people-first specialist to join our People Operations team in Ukraine and play a key cross-functional role across both the US and UA markets. If you thrive in a fast-paced environment and love owning processes, improving operations, and supporting people - we want you on our team.

This high-visibility role touches nearly every part of the company, from workspace coordination to onboarding, cross-team engagement, hiring support, and US-specific operations. You’ll also partner closely with Talent Acquisition (TA), provide onboarding and offboarding support (including for offshore hires), and ensure a smooth, compliant, and culture-rich employee experience.

Your Responsibilities:

People Operations/Human Resources Support (UA & US)

• Own and manage new hire onboarding and employee terminations/offboarding across multiple locations (US, UA, Offshore)
• Improve and maintain key people processes such as internal communications, documentation, and TA coordination
• Own preparation and coordination of monthly All-Company meetings
• Keep processes clear, documented, and easy for others to follow

US & Offshore Hiring Support

• Support US hiring managers and contractors with onboarding logistics, systems access, and documentation
• Be the point of contact for our offshore onboarding processes
• Coordinate with Talent Acquisition on scheduling, candidate workflows, and hiring data

Workspace Operations & Vendor Coordination

• Oversee smooth daily operations of the Lviv office, supporting a functional and reliable work environment
• Coordinate with service providers and manage related timelines and payments
• Handle supply tracking, minor logistics, and ensure the workspace supports the team’s needs without friction

Cross-Team Engagement & Internal Initiatives:

• Coordinate cross-regional team engagement activities to strengthen communication, belonging, and collaboration
• Support internal recognition efforts and moments that matter (e.g. anniversaries, remote team experiences, global meetups)
• Contribute to maintaining an inclusive and connected team culture across time zones and functions

Finance & Legal Coordination: 

• Track team-related expenses, prepare budget reports, and support office and operations spending documentation
• Work closely with accountants to prepare and submit documents according to Ukrainian law
• Maintain internal documentation and deadlines related to DIIA City compliance and the employee deferral program

What We’re Looking For:

• 2+ years in HR, TA, office coordination, or similar roles in dynamic teams
• Comfortable collaborating with US-based colleagues and working across time zones
• Confident English (B2/Upper-Intermediate+) 
• Experience managing employee onboarding/offboarding processes
• Skilled in vendor coordination, task tracking, and staying organized
• Experience supporting engagement for distributed or remote teams
• Detail-oriented and process-minded - you enjoy structure and clear systems
• Proactive and self-managed, but collaborative and open to feedback
• Great at organizing, prioritizing, and working with different teams
• Able to manage many requests at once and still deliver high-quality, timely results
• Confident with tools like Google Sheets, Confluence, Slack, Canva, Figma, and Jira (or open to learning quickly)

What We Offer: 

• Opportunity to grow into a People Operations Manager role as you take on more responsibilities and lead cross-company projects
• Full ownership of high-impact projects that shape the employee experience across all teams
• Work closely with teammates across Ukraine and the US, gaining valuable experience in a global, remote-first company
• Set your own schedule in coordination with your team and meetings - we trust you to manage your time effectively
• Flexible unlimited PTO, including sick days, mental health days, and personal days
• We’ll provide brand-new, high-quality equipment to set you up for success from day one
• We’ll cover the cost of your local accounting needs to ensure legal and tax compliance in Ukraine
• Be a part of our long-term success - we offer company equity and shares so you can grow with us

Hiring Process:

1. Apply with a short cover letter – we’d love to hear a bit about you before we chat!
2. Intro Call – a casual conversation to get to know each other, align expectations, and see if it’s a match :)
3. Test Task – a simple task to show how you organize, plan, and take ownership that reflects the kind of projects and responsibilities you’d handle as a People Operations Coordinator.
4. Panel Interview – meet with our leadership team in two sessions (with UA & US teams)
5. Offer Letter – if it’s a mutual fit, we’ll be excited to welcome you aboard!