Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a People Operations Associate for our People & Culture team.

Department & Position Overview:

The People Operations Associate will be the glue supporting processes and programs for the People & Culture Team. If you’re excited to learn about many aspects of People Operations/HR, while collaborating to build out infrastructure and support a great culture as we continue to grow, keep reading. 

Everyday You Will:

• Ensure accuracy of all HR Admin files (electronic) and records, supporting logistics and system changes for employee transitions (new hires, promotions, offboarding)
• Assist employee with general HR inquiries - anything related to payroll, benefits, systems issues, questions about processes and policies, etc, and escalate to the appropriate HR team member as necessary
• Own our people operations processes throughout the employment lifecycle including onboarding, internal transfer, promotions, relocation requests, and offboarding
• Analyze processes to ensure efficiency within people operations and HR, as well as in conjunction with business leaders and departments
• Support data integrity of HR systems to ensure that employee data updates are completed in an accurate and timely manner, including audits and ad-hoc data requests
• Support benefits administration and open enrollment process; manage our platform and support setting it up
• Create or update written documentation and resources, including policies, training materials, and fun initiatives for employees
• Support other initiatives within People & Culture, which may include Performance Management process, compensation projects, cross-departmental initiatives, employee recognition
• Build great relationships and collaborate with others on our team and across the company

Ideal Candidate Will Possess:

• Minimum 2 years experience working in a Human Resources function
• Bachelor’s degree preferred
• Experience working with highly confidential information
• Strong ability to efficiently organize and track projects and tasks; strong work ethic and ability to follow through; self-starter
• Incredibly detail-oriented; able to input data accurately and track all tasks to completion
• Excellent communication skills, both written and verbal; able to assist in drafting learning aides and HR policies as needed
• Passion for leveraging systems and technology to improve the employee experience
• Curiosity and excitement for multiple areas of Employee Experience/ Human Resources
• Strong competence in Excel, Word, G Suite; competent in a variety of technology platforms; excellent attention to detail; fast and accurate typing skills
• Strong design skills for creating and updating presentations (PPT) or learning aids (Word, G Suite)
• Curious, humble, excited to learn and contribute in a team environment

Location: nationwide, preferably in the NY tri-state area; role may require travel occasionally.

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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