People Experience Systems Manager

Posted An Hour Ago
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Wellington, NZL
Hybrid
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Own the roadmap for approximately 38 People and Payroll systems, including Workday, payroll, hiring, onboarding, learning, engagement, and wellbeing platforms. Lead a specialist team, prioritize improvements with cross-functional partners, clarify system ownership, manage vendors, support business cases, and protect payroll accuracy, data privacy, security, and compliance. Drive self-service, automation, AI, user adoption, and improved employee and People team experiences.
Summary Generated by Built In

The role and its impact

Every Xero relies on the systems behind their working life, from their first day to their last. As PX Systems Manager, you will own the roadmap for around 38 People and Payroll systems, with Workday at the core, and shape how they grow so they are simple to use, well governed and ready for what comes next. You will choose what gets built, improved or retired, and make the trade-offs clear along the way.

This is a chance to move beyond a single platform and shape a broad portfolio. You will guide a specialist team, work closely with PX, Payroll, PXIS and Enterprise Technology, and protect payroll accuracy, data quality and compliance, while making everyday work easier for employees, people leaders and PX teams through self-service, automation and AI.

The team and how they connect

You will join the PX Systems team within Employee Lifecycle and Experience, a newly formed group reporting to the GM Employee Experience. The team brings together a Workday functional expert, PX and Payroll systems specialists and associate analysts who look after day-to-day systems and improvements. They work in step with Payroll, PXIS and Enterprise Technology, who own the technical platform, and they value curiosity, clear ownership and respectful debate.

Initially, you will focus on

  • Getting to know the portfolio, with Workday at its core alongside payroll platforms and tools for hiring, onboarding, learning, engagement and wellbeing.

  • Agreeing a prioritised PX and Payroll roadmap with partners across PX, Payroll, PXIS and Enterprise Technology.

  • Making the split of responsibilities between PX, PXIS and Enterprise Technology clear and workable day to day.

  • Starting an improvement shaped by user feedback, using self-service, automation or AI to reduce manual effort.

Where and how you can work

This role can be based in Melbourne, Sydney or Wellington. Xero works in a hybrid way with no company-wide mandated office days, so the team will agree a purposeful in-person rhythm that suits the work, and you will be able to contribute fully when working remotely. We value contribution and impact, not office visibility, and we welcome conversations about the flexibility or adjustments you need.

Here are some of the things we are looking for

  • You will Go Bold by turning strategy into a clear roadmap and being open about what will and will not be prioritised.

  • Your knowledge of HRIS platforms, payroll systems and the wider HR technology landscape gives you a strong base to build on.

  • Experience working alongside technical or IT teams in a business owner or product owner role means you can translate needs clearly for technical and non-technical audiences.

  • You have rolled out systems and processes to varied user groups, with a focus on adoption and a great user experience.

  • You will Go Further by managing vendors, building business cases for technology investment and keeping People data private, secure and compliant.

  • A Go Together approach comes naturally to you, whether you are coaching a team, staying close to the detail or exploring how AI and automation can improve the way we work.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Skills Required

  • Knowledge of HRIS platforms, payroll systems, and the broader HR technology landscape
  • Experience working with technical or IT teams in a business owner or product owner role
  • Ability to translate business needs for technical and non-technical audiences
  • Experience rolling out systems and processes to varied user groups
  • Focus on user adoption and user experience
  • Experience managing vendors
  • Experience building business cases for technology investment
  • Ability to maintain People data privacy, security, and compliance
  • Experience coaching or guiding a specialist team
  • Interest in or experience with AI and automation

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is portrayed as substantial, combining 21 days of PTO with added wellbeing days, “Xtra” leave, and a year‑end shutdown. Feedback suggests this breadth of time away is a standout element of the package.
  • Parental & Family Support — Up to 26 weeks of paid parental leave for primary caregivers and six weeks of partner leave are highlighted, with pay top‑ups to 100% in some cases. Feedback suggests these policies are viewed as a meaningful family support.
  • Healthcare Strength — Access to subsidized medical plans (PPO, HMO, HSA) plus dental and vision is consistently described. Feedback suggests health coverage is generally regarded positively.

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The Company
HQ: San Mateo, CA
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Work flexibly, thrive fully at Xero. Flexible working at Xero covers a wide range of formal and informal arrangements, and we have offices across Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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HQSan Mateo, CA
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