People Experience Specialist

At Arctic Wolf, we’re on a mission to end cyber risk. 

We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. 

More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. 

We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. 

Prior experience in a security or software-as-a-service (SaaS) technology companyReporting to the Director of People Experience, the People Experience Specialist, Strategic Projects and Operations keeps the People Experience team running smoothly and moves key projects forward. This role facilitates Pack Prep, leads culture events at HQ while supporting global events, runs Town Halls, collaborates with assigned People Experience partners, and administers the systems and tools that power the team. This role will also drive miscellaneous strategic projects as we continue building and scaling to serve the global pack. To start with, our recognition programs. We are seeking an individual that prides themselves on making an impact, building relationships, creating connection and community, and shares our passion for people. You will thrive in this role if you think in systems, enjoy working on a wide array of tasks, and can both dream big and execute the details to bring a vision to life. If you wake up every day excited to create an inclusive, engaging, one-of-a-kind world of work where everyone can belong, grow, and thrive, then we want you as part of the pack! We know the culture we foster enables us to achieve our mission of ending cyber risk.

Responsibilities

• Facilitate Pack Prep and Arctic Summit (onboarding) sessions so every new hire receives a consistent and welcoming start.
• Partner with Minnesota/HQ Office Manager to plan and lead culture events and initiatives at HQ.
• Support People Experience global event initiatives with planning, logistics, and follow-up.
• Serve as the People Experience point of contact for assigned People Experience partners.
• Deliver strategic projects set by the Director of People Experience, starting with recognition programs.
• Coordinate Town Halls from planning through follow-up, including content, executive communications, and IT support.
• Administer People Experience systems and prepare reports and metrics for manager review.
• Support AI automations that improve People Experience workflows and save the team time.
• Maintain the HR knowledge base in Confluence so content stays accurate and easy to find.
• Maintain and support our AI HR Assistant, Luna.
• Administer People Experience tools including Pyn, Bucketlist, and E-Verify so each stays configured and current.
• Contribute to the overall health and functioning of the PX team by being cross-functionally trained and ready to jump in where needed.
• Perform other related tasks and duties as assigned.

Who You Are

• Experience supporting onboarding, events, or program operations
• Onboarding facilitation
• Event and project coordination
• People Experience systems administration
• Reporting and metrics
• Process automation
• Knowledge base management in Confluence
• Public speaking and presentation
• Microsoft Excel, Word, and PowerPoint
• AI fluency

Minimum Qualifications

• Two or more years in People Experience, People Operations, or Human Resources, or equivalent experience
• Four-year college degree in Human Resources or a related field, or equivalent work experience

Preferred Qualifications

• Experience administering Human Resources systems or tools
• Experience building reports or workflow automations
• Experience running onboarding programs
• Experience in a global, high-growth technology company

On-Camera Policy
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees 
• Flexible time off and paid volunteer days 
• 401(k) contribution and matching 
• Training and career development programs 
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 
• Robust Employee Assistance Program (EAP) with mental health services 
• Fertility support and paid parental leave

At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements.

Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.