Jobs at Arctic Wolf

Develop and maintain scalable backend applications, APIs, and microservices using C# and .NET. Build cloud-native solutions on AWS, manage CI/CD pipelines, automate infrastructure with Ansible, and support containerized deployments using Docker and Kubernetes. Troubleshoot production issues, improve reliability and observability, participate in code reviews, and collaborate with engineering, product, and DevOps teams in an Agile environment.

Build and scale high-performance services within a real-time threat analysis pipeline, focusing on Vulnerability Management. Responsibilities include architecting, developing, testing, deploying, and operating containerized microservices in an agile, continuous integration environment. The role requires cloud, Kubernetes, PostgreSQL, Golang, distributed systems, and microservices expertise, along with mentoring and supporting engineering team members.

Develop scalable React and TypeScript portals, backend-for-frontend services, APIs, and developer tooling using Node.js and Go. Investigate systemic platform issues, document architectural recommendations, improve performance and developer experience, maintain testing and CI/CD infrastructure, and guide feature teams through code reviews and architecture discussions. The role also contributes to frontend standards, platform strategy, Agile delivery, accessibility, observability, and cross-team technical initiatives.

Lead security research and develop vulnerability, exposure, and misconfiguration detection content for Arctic Wolf’s Aurora platform. Build secure, scalable integrations with external platforms, host and network detection tests, configuration benchmark automation, attack-path queries, and enrichment workflows. Collaborate with product and security operations teams, apply secure development practices, use AI-assisted development tools, and participate in incident management and on-call rotations.

Own and operate Arctic Wolf’s global privacy program across multiple jurisdictions. Develop privacy policies, data maps, assessments, and compliance processes; advise Product and Engineering on privacy by design; support incident response, data subject requests, commercial agreements, and regulatory inquiries. Manage outside counsel and privacy vendors while providing practical guidance, training, and scalable playbooks.

Leads the global commercial legal team and serves as primary privacy counsel. Responsibilities include negotiating SaaS, reseller, partner, public-sector, DPA, and other commercial agreements; improving contract operations; developing legal playbooks; advising on transactions, disputes, privacy, and cybersecurity risk; overseeing global privacy compliance; responding to data incidents; and applying AI tools to legal operations.

Owns product strategy and requirements for platform permissioning, access-control systems, developer platforms, and AI-driven access capabilities. Partners closely with engineering on high-level designs, technical tradeoffs, prototypes, and proofs of concept. Coordinates stakeholders, represents internal and external developer needs, and uses adoption, usage, and technical health metrics to guide roadmap decisions.

Leads and develops a global Incident Response team while overseeing complex forensic investigations, ransomware and cyber extortion engagements, recovery efforts, customer communications, quality assurance, operational metrics, process standardization, and strategic program growth. Provides senior technical escalation support across Windows, Linux, macOS, Azure, AWS, and Google Cloud environments, while managing resources, stakeholder relationships, and on-call responsibilities.

Owns product direction for platform permissioning, access control, developer platforms, and MCP capabilities. Defines requirements, prioritizes roadmaps, partners with engineering on system design and tradeoffs, reviews HLDs, builds prototypes and PoCs, coordinates cross-functional delivery, and tracks adoption, usage, and technical health metrics.

Manage a portfolio of SMB customers using Arctic Wolf CyberSOC to drive renewals, expansions, and satisfaction. Conduct quarterly reviews, identify upsell opportunities, negotiate deals, forecast at-risk accounts, and coordinate timely issue resolution while providing product feedback to the business.

Manages commercial cybersecurity customers, driving renewals, expansions, satisfaction, quarterly business reviews, upselling, issue resolution, and at-risk account forecasting. The role requires consultative selling, negotiation, strong communication, technology aptitude, Salesforce and spreadsheet proficiency, and effective prioritization in a fast-changing environment. This position is based in Kitchener and requires onsite work four days per week.

Partners with account executives to sell cybersecurity solutions to enterprise customers. Designs and architects technical solutions, delivers presentations and demonstrations, conducts discovery, addresses technical risks and competition, and develops technical champions. Manages multiple sales cycles, maintains CRM accuracy, builds reseller and channel relationships, supports territory planning, and attends field events. Regularly travels throughout the Southwest territory to advance opportunities and achieve sales targets.

Leads Arctic Wolf’s Incident Response practice, managing and developing DFIR professionals while overseeing complex investigations, ransomware and cyber extortion incidents, forensic analysis, recovery, customer engagements, and service delivery. The role establishes operational standards, metrics, quality assurance, staffing processes, and continuous improvements. It also serves as a senior technical escalation resource, communicates with executives, legal counsel, and insurers, supports strategic growth, and participates in on-call rotations.

Leads Arctic Wolf’s global digital marketing strategy, roadmap, budget, paid media, SEO, digital experience, agency relationships, and performance against pipeline and revenue goals. Builds and develops digital marketing teams, directs campaign prioritization and optimization, partners across marketing, sales, creative, and web development, and advises executives on digital experience and audience strategy. The role also oversees testing, competitive analysis, website conversion optimization, and global go-to-market alignment.

Identify and prospect new commercial customers, educate prospects on cybersecurity services, partner with channel organizations, and use a consultative sales approach to create value-based relationships. The representative manages sales cycles from days to months, consistently achieves quota, builds relationships, collaborates with internal teams, and shares sales best practices. Strong technical aptitude, business acumen, communication, organization, and multitasking skills are required.

Design and build cloud-native backend automation systems for security operations, including detection pipelines, incident-response playbooks, enrichment services, and AI-powered workflows. Develop scalable Python and Go microservices on AWS, apply testing and CI/CD practices, and ensure reliability, observability, and security. Provide architectural leadership, research and operationalize AI capabilities, guide technical initiatives, and mentor engineers while collaborating with threat detection, incident response, data science, and platform teams.

Develop, maintain, and improve behavioral and anomaly-based security detections across endpoint, cloud, and network environments. Research emerging threats, author detection rules and signatures, tune detections to reduce false positives, conduct code reviews, debug detection codebases, produce runbooks and documentation, and collaborate with engineering and operations teams to enhance visibility and detection efficacy.

Executes partner lifecycle marketing programs spanning recruitment, onboarding, activation, engagement, retention, and growth. Manages nurture campaigns, communications, segmentation, events, enablement, and partner programs. Coordinates campaigns through marketing automation, CRM, and PRM platforms while tracking lifecycle, pipeline, and revenue metrics. Uses performance data to optimize partner journeys, improve program participation, accelerate partner productivity, and support partner-sourced growth.

Manages reseller, technology, and ecosystem partner relationships to drive channel sales, revenue, recruitment, enablement, forecasting, joint go-to-market initiatives, and pipeline growth. The role develops partner plans, coordinates internal resources, executes events and campaigns, resolves channel conflicts, promotes cybersecurity offerings, and maintains executive and field engagement across an assigned territory.

Build and scale Arctic Wolf's presence in Poland as the first on‑ground Account Executive. Own full sales cycle for SMB/Enterprise new business, generate pipeline, manage 15–25 active opportunities, collaborate with pre-sales, channel, marketing and customer success, and consistently meet quarterly and annual quotas.