The PaperCut Story
At PaperCut, we believe two things: great work can change the world, and a great flat white can change your morning.
Now, let's be honest, “print management” doesn't usually make people leap out of their chairs. But here at PaperCut, we've turned what used to be the most boring part of IT into one of the most exciting, impactful, and rewarding places to work in tech. How? Simply put: our work saves trees!
We're a B-Corp certified Australian success story on a mission to make our customers' tech footprint waste-free, easy, and secure. Still founder-led right here in Melbourne, our global footprint spans 195 countries, 100,000 companies, and 140 million end users (that’s roughly 1 in every 50 people on the planet!).
We have a progressive, high-performing, and intellectually curious workforce. As we continue to scale, we’re looking for a sharp, empathetic People Experience Partner to step into a 12-month maternity leave cover, build instant trust with our leaders, and help us navigate complex people dynamics with a cool head.
The 12 month engagement can either be full or part time, depending on your seniority / experience level.
Job DescriptionWhat You'll Actually Do
This is true Business Partnering. You won't be bogged down processing paperwork all day, you will partner directly with around 30 managers and leads to coach them, navigate change, and keep our people at the heart of every decision:
Strategic Business Partnering & Leadership Coaching: Serve as a trusted advisor to leads across the business. You’ll coach them through performance dynamics, team structures, and capability growth, holding them accountable while uplifting their leadership confidence.
Change Management & Sound Communications: Partner with leaders on organizational changes, building pragmatic change management plans and robust communication schedules to keep stakeholders informed and aligned.
Pragmatic Employee Relations (ER): While ER isn't 100% of the job, your solid grounding in employment law will give you the confidence to assess risk, guide leaders through complex edge cases, and uphold procedural fairness.
Employee Experience & Continuous Improvement: Leverage employee insights and pulse feedback to identify improvement opportunities, ensuring our workplace decisions align with our core values and people principles.
What You Bring to the Table
We respect expertise, give you autonomy, and value solutions over rigid rules. You’ll thrive in this role if you bring:
PEx / HR Business Partnering Track Record: Proven experience operating as an HRBP/PEx Partner, ideally within a fast-moving, scaling, or founder-led business environment.
Leadership Coaching & Influence: Exceptional communication skills with a track record of building instant trust, influencing without authority, and coaching leaders through delicate scenarios.
Calm Triage & Resilience: The ability to keep a cool, clear head when an unexpected, high-stakes people issue lands on your desk (or Slack channel!), triaging priorities seamlessly.
Pragmatic Problem Solving: Solid employment law/ER fundamentals paired with the flexibility to adapt policies for unusual scenarios or bespoke team dynamics without losing sight of fairness.
Change Management Capability: Practical experience designing change management and stakeholder comms strategies to roll out initiatives smoothly.
Why Join PaperCut?
Values-Driven Culture: We live by our values: Caring, Honest, Intelligent, and Nimble (CHIN). They aren't just posters on the wall; they guide how we treat each other every day.
Uncommon Exposure: Step into a role that gives you exposure to unique, interesting situations and strategic organizational change, accelerating your development in a supportive environment.
Melbourne Born & Bred: We are a true Australian success story, still owned and run by our founders right here in Melbourne.
Generous Benefits: flexible hybrid working arrangements and genuine leave options.
The PaperCut Pledge
Ghosting is for Halloween. As a proud Circle Back Initiative Employer, we commit to responding to every single applicant. Our hiring process is designed to be enjoyable, thorough, and fair, giving you the space to show us the best version of yourself.
Ready to partner with great leaders and help us save trees? 🌳
Apply now—the coffees are on us!
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Proven experience operating as an HR Business Partner or People Experience Partner
- Experience in a fast-moving, scaling, or founder-led business environment
- Exceptional communication skills and ability to build trust and influence without authority
- Experience coaching leaders through delicate or complex scenarios
- Ability to triage priorities and remain calm during high-stakes people issues
- Solid employment law and employee relations fundamentals
- Pragmatic problem-solving skills and ability to adapt policies fairly
- Practical change management and stakeholder communications experience
What We Do
PaperCut was founded on a single question: How can we put an end to piles of wasted paper sitting in printer trays? Now, we’re joined by more than 125 million users – across all 195 countries and 85,000+ organizations – all crafting better environments one print job at a time. In a nutshell, our print management software inspires earth- and dollar-saving behavior by giving you powerful visibility and control over who prints what (and how much). It’s led to the wider PaperCut team saving over 750 million sheets of paper to date – that’s like 80,000 trees! It also makes your day-to-day a lot easier. After all, what really sets our solutions apart is how simple they are to install and use – no matter your size, your printers, or the devices and operating systems your users bring to the table. Everything just works. But great software without the people to match is like a printer without paper. That’s why we’ve spent over 20 years building strong relationships lasting just as long – including our first ever customer, reseller, and employee – while fostering a global support network second to none. So next time you print, be sure to ask yourself: Could you be printing better with PaperCut?
