At Glow, we believe in protecting the dreams of small businesses. We’re building the smartest insurance platform for small businesses—combining real human expertise with AI-powered technology to make insurance simple, transparent, and proactive. Behind every small business is someone who took a risk to build something better. Glow ensures they’re protected—so they can grow with confidence and without limits.
We’ve raised $24M in Series A funding from world-class investors to power that mission.
We’re hiring a full-time People & Culture Manager to own the day-to-day people operations, employee experience, and culture for Glow’s Lahore hub. You’ll build scalable systems while staying deeply human in how we support our team - helping create a high-trust, high-performance environment.
This role is the local People leader for the Pakistan team, partnering closely with the CEO and serving as a trusted resource for team members and managers.
What You’ll Own
- People operations, end-to-end: Run local processes across onboarding, day-to-day employee/contractor experience, performance support, and offboarding.
- Employee lifecycle & documentation: Manage core documentation and workflows for a team hired as independent contractors (e.g., agreements, renewals, changes, recordkeeping) in partnership with the CEO and relevant vendors.
- Employee/contractor relations: Be a trusted, fair, and thoughtful point of contact for concerns—balancing empathy with business needs and consistency.
- Manager partnership: Coach and support managers on feedback, performance conversations, and team health.
- Culture & engagement: Build and run initiatives that strengthen culture, recognition, belonging, and engagement across the Lahore hub.
- Program execution (global → local): Localize and implement global People programs (performance cycles, learning & development, policy rollouts) in collaboration with the CEO and other managers.
- HR systems & data hygiene: Maintain and improve People tools and workflows (e.g. Airtable, Rippling) and ensure clean, reliable people data.
- Operational excellence: Identify gaps in processes and proactively implement improvements that scale with a fast-growing organization.
What We’re Looking For
- 5+ years experience in HR / People Operations.
- Experience operating in high-growth and/or multinational environments (startup experience strongly preferred).
- Strong track record running contractor-first or globally distributed people operations (or strong ability to learn quickly in this environment).
- Demonstrated ability to partner with global stakeholders and translate programs into high-quality local execution.
- Hands-on experience with modern HRIS and people tools (e.g., Deel, BambooHR, Rippling).
- Comfortable running or supporting performance cycles, engagement programs, and/or learning & development initiatives.
- Excellent communication: clear, structured, approachable, and able to handle sensitive topics with discretion.
- Bachelor’s degree required; preference for a Tier 1 university background.
- Join a mission-driven, high-growth company building something that matters.
- USD compensation.
- Partner closely with global leadership while owning meaningful local impact.
- Help shape the culture and contractor experience of a rapidly scaling Lahore team.
- High ownership role with room to grow into broader People leadership over time.
Skills Required
- 5+ years experience in HR / People Operations
- Experience operating in high-growth and/or multinational environments
- Strong track record running contractor-first or globally distributed people operations
- Ability to partner with global stakeholders and translate programs into local execution
- Hands-on experience with modern HRIS and people tools (e.g., Deel, BambooHR, Rippling, Airtable)
- Experience running or supporting performance cycles, engagement programs, and L&D initiatives
- Excellent written and verbal communication; able to handle sensitive topics with discretion
- Bachelor's degree (preference for Tier 1 university)
What We Do
With a mission to protect people, we’re devoted to ours. We’re looking for people-first innovators to help us build the world’s most intelligent insurance platform
