People and Operations Specialist

Responsibilities:

• Process payroll accurately and on time; troubleshoot payroll issues; collaborate closely with finance.
  
• Manage benefits administration (PTO, leaves, insurance) and maintain records.
  
• Manage end-to-end recruitment for tech roles—crafting job postings, screening, and guiding candidates through interviews and offers.
  
• Design and execute seamless onboarding experiences; ensure all documentation, orientation, and system access are completed.
  
• Support L&D initiatives: coordinate training sessions, manage training calendars, track participation and completion.
  
• Contribute to drafting and updating HR policies, standard operating procedures and handbooks, ensuring labor law compliance across different countries.
  
• Maintain employee records, respond to HR inquiries, analyze HR metrics, and support continuous process improvements.
  
• Maintain employee databases, analyze HR metrics (turnover, time-to-hire, satisfaction), and generate insights.
  

Qualifications:

• 3-5 years of experience in HR or People Operations.
  

• Candidates  must possess a recognized HR certification e.g. CIHRM, SPHRI, HRCI. 
  

• Proven expertise in managing technical recruitment cycles.
  

• Sound knowledge of payroll systems and proficiency in HR systems.
  

• Experience coordinating onboarding and training programs.
  

• Strong communication skills and a collaborative mindset.
  

• Good knowledge of data analysis (Excel, HR dashboards), with excellent attention to detail.
  

• Strong knowledge of labor laws and employment regulations across at least two regions.
  

• Ability to prioritize in a fast-paced, evolving work environment.
  

• Experience working in a consulting firm is an advantage.