Peer Support Specialist (60076)

Posted 5 Days Ago
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85013, Phoenix, AZ, USA
In-Office
Junior
Healthtech • Other • Professional Services • Social Impact
The Role
Provide trauma-informed peer support in a medical respite program: assist admissions/discharges, support substance use recovery, co-lead groups, respond to urgent situations, document in the EHR, participate in supervision, and collaborate with clinical staff to help patients reach short- and long-term goals.
Summary Generated by Built In

Summary of Position:

The purpose of this full-time benefited eligible position is to champion the needs of the patients at the medical respite program by providing a safe, supportive, and therapeutic environment.  The patient support specialist will assist in reaching long-term and short-term goals both in and out of respite.   This is a safety sensitive position.

Essential duties:

Duties include, but are not limited to:

  • Assist with admissions, discharges, and familiarity with the respite center.
  • Support substance use  recovery in a harm reduction and trauma-informed manner
  • Works in conjunction with the RN Program Manager to enhance the respite program and promote services.
  • Will help plan and implement groups in collaboration with the Behavioral Health Consultant (BHC), focused on optimal mental health including topics centered on well-being, motivational interviewing, distress tolerance, coping skills, etc.
  • Responds to urgent situations as they arise in a trauma-informed manner.
  • Completes required documentation in electronic health record as required.
  • Participate in group and individual supervision.
  • Provides excellent customer service, creating an environment of collaboration.
  • Attend required meetings and complete mandatory training.
  • May be required to provide transportation on an as needed basis.
  • Performs other duties as required.
Qualifications

Qualifications:

Basic Knowledge and Skills:

  • Basic knowledge of principles of behavioral health recovery.
  • Able to obtain vital signs accurately.
  • Proficient in reading and writing skills in English.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced, challenging environment.
  • Ability to apply critical thinking and respond calmly to challenging situations.
  • Demonstrates interest in working with an underserved population.
  • BLS Certification.
  • High school diploma or General Education Development (GED).
  • Lived experience required.
  • Completion of Peer Support training and Peer Support certification.
  • Fingerprint clearance card required.
  • Minimum 1 year  experience in the behavioral health field.
  • Experience in a medical environment highly desirable.
  • Bi-lingual- Spanish highly desired.
  • Must be at least 21 years old.
  • Valid Arizona driver’s license, in effect for at least 3 years.

Physical and Mental Requirements:

  • Position requires extended periods of sitting and standing.
  • Position requires regular bending and reaching.

Skills Required

  • Basic knowledge of principles of behavioral health recovery
  • Able to obtain vital signs accurately
  • Proficient reading and writing skills in English
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced, challenging environment and apply critical thinking
  • Demonstrates interest in working with an underserved population
  • BLS Certification
  • High school diploma or GED
  • Lived experience
  • Completion of Peer Support training and Peer Support certification
  • Fingerprint clearance card
  • Minimum 1 year experience in the behavioral health field
  • Experience documenting in an electronic health record (EHR)
  • Valid Arizona driver's license, in effect for at least 3 years
  • Must be at least 21 years old
  • Experience in a medical environment
  • Bilingual Spanish
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The Company
260 Employees
Year Founded: 2008

What We Do

Circle the City is a nonprofit Federally Qualified Health Center in Maricopa County, Arizona, providing primary care, mobile medical services, and Arizona's only medical respite centers for people experiencing homelessness. The organization offers beds, 24/7 nursing, daily care, case management and connections to housing and resources, serving thousands annually with a mission to deliver compassionate, innovative healthcare to individuals facing homelessness.

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