Payroll Systems Manager

Job Description

SUMMARY

Plan, optimize, configure, and maintain payroll systems; oversee training initiatives. Provide leadership and analytical expertise to payroll and information technology (IT) and jointly plan for updates, implementation, and organizational change management of new functionally.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Develops overall implementation plan for payroll system updates and releases for core and coordinates with IT and payroll to ensure a timely implementation of updates and releases.
• Configures system and ensures timely delivery of training.
• Develops organizational change management plan for updates and new functionality including assessing the readiness of the organization, communications, and training delivery.
• Works with payroll leaders to identify process changes resulting from new or revised functionality.
• Assesses and provides on-going system-related training needs to payroll and ensures training materials are continually updated based on releases and new functionality.
• Works with payroll and finance leadership team and other key stakeholders to develop payroll systems strategy.
• Leads and coordinates implementation of additional payroll and finance systems modules.
• Works with IT and payroll resources to coordinate the overall implementation of updates, releases, and new tracks.
• Collects and evaluates data related to payroll system usages; identifies training needs, system performance concerns and areas for improvements.
• Leads in the design and creation of test cases/scenarios for updates, releases, new modules, and user acceptance testing.
• Leads business process improvement through optimization of staff, processes, and technology.
• Leads projects as assigned for system implementations and/or process improvements.
• Recommends payroll systems and process improvement based on changing technology, system updates and HR changes.
• Maintains user confidence and protect operations by keeping information confidential.
• Manages vendor/consultant relationship for payroll applications.
• Serves as a strategic partner and subject matter expert.
• Acts as a liaison between the business users and technical developers, bridging process and technical needs.
• Leads and performs requirements definition, analysis, functional design, and implementation of new or modified functionality.
• Uses strong analytical reasoning to understand end user's requirements and translate them into an operational application.
• Documents and performs system configuration in order to meet business needs.
• Understands technical designs and specifications.
• Maintains system protocols by writing and updating procedures.
• Identifies, investigates, and determines technical and procedural problems, issues, and circumstances and conduct remedies for resolution.
• Works closely with IT for alignment with organizational objectives related to technology including security, policy enforcement and other related matters.
• Provides quality assurance analysis and ensures integrity of payroll data by conducting system audits, verifying the accuracy of new or revised methods or processes.
• Manages acquisition and divestiture activities for all payroll related data.
• Works with vendors to resolve functionality issues.
• Manages and prioritizes consultant's work for payroll related efforts.
• Technical support for payroll processing and tax teams for system related issues.
• Collaborates with HR, Benefits and Compensation to improve processes and tackle payroll related issues.
• Performs other job-related duties as assigned.

SUPERVISORY/MANAGEMENT AUTHORITY

No supervisory/management authority.

EDUCATION and EXPERIENCE

Bachelor's Degree in Information Technology, Business, Finance, or other related field, and at least 10 years of functional/technical experience including an understanding of the processes supporting a payroll system or an equivalent combination or education and experience. Oracle Cloud experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced knowledge of enterprise-wide payroll systems, including configuration.
• Working knowledge of Microsoft 365.
• Advanced project planning skills for multiple projects with competing priorities and oftentimes with the same resources.
• Advanced critical thinking skills.
• Ability to develop training material and execute training.
• Ability to solve complex problems through systematic analysis of processes with sound judgment and realistic understanding of relevant issues.
• Ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes with minimal direction and to find necessary resources.
• Ability to influence or persuade others under positive or negative circumstances, adapt to different styles, listen critically and collaborate.
• Ability to adapt to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach.
• Ability to manage large amounts of complex information, draw sound conclusions, and communicate that knowledge clearly.

WORK ENVIRONMENT

Work is primarily performed in a climate-controlled office setting. Work may involve periods of high output demands. Work may require travel, including overnight stays.