OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place.
Position Summary/Objective
The Payroll Processor I will be responsible for providing Workday payroll settlement services to our client base. This is a fast-paced environment with emphasis on personal initiative. This is a tremendous opportunity for a entry-level payroll professional who is interested in learning the payroll business and interfacing with clients in order to provide “best-in-class" payroll expertise. This is an excellent opportunity for professional growth.
Essential Functions/Duties/Responsibilities
- Processes payroll settlements in client’s Workday application
- Settles on-demand payments as requested
- Maintains client-specific support documentation
- Responsible for managing daily control reports
- Performs Treasury exceptions
Competencies
- Energetic and positive
- Strong communication skills with emphasis on outstanding customer service
- Flexible in a changing environment
- Strong organizational skills with ability to multi-task and support multiple customers effectively
- Works closely with others in a team, supporting collective goals
- Detail Oriented with good time management skills
- Ability to establish and maintain effective working relationships
- Ability to meet tight deadlines and competing demands
- Use tact and discretion in dealing with customer information
- Excellent problem solving and Mathematical skills
Supervisory Responsibility
- This role does not have any supervisory responsibilities
Qualifications and Experience
- High School graduate, GED or equivalent; higher education preferred
- 1-2 years Payroll Customer Service experience
- Experience in Microsoft Word and proficiency in Excel
Preferred Skills
- Knowledge of payroll and payroll processing preferred
- Associates degree or higher preferred
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
Skills Required
- High school diploma, GED, or equivalent
- 1-2 years of payroll customer service experience
- Experience using Microsoft Word
- Proficiency in Microsoft Excel
- Knowledge of payroll and payroll processing
- Associate degree or higher
- Higher education
OneSource Virtual Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneSource Virtual and has not been reviewed or approved by OneSource Virtual.
-
Healthcare Strength — Healthcare coverage is presented as comprehensive, including medical, dental, vision, life/disability, and mental-health support, with both copay and HDHP/HSA-style options. Domestic-partner eligibility and standard support services like an EAP are also described as available.
-
Leave & Time Off Breadth — Time-off and flexibility are portrayed as comparatively strong, with PTO/“unlimited” or flexible time-off framing and paid volunteer time referenced. Remote work is repeatedly positioned as a valued part of the overall rewards experience tied to work–life balance.
-
Wellbeing & Lifestyle Benefits — Financial-wellbeing and lifestyle add-ons are highlighted through earned-wage access and wallet-style tools (e.g., myFlexPay/myFlexWallet) alongside mentions of items like a fitness stipend and company-sponsored events. These extras are framed as modern perks that can improve day-to-day benefits usefulness beyond core insurance.
OneSource Virtual Insights
What We Do
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care.
