Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
OUR COMPANY
Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).
1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.
Treehouse Hotels brings back the wonder of childhood hideaways—cozy, curious, and just a little mischievous. It’s a place to play, dream, and drift off the script, where handcrafted details and nostalgic touches turn every stay into a story.
Baccarat Hotels carries forward a 250-year legacy and the spirit of l’art de vivre—the French art of celebrating life—with beauty, ritual, and moments of delight.
Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood Hotels fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you’re ready to bring your whole self to a team where thoughtful work leaves a lasting mark—you belong here.
JOB SUMMARY
Starwood Hotels is seeking a detail-oriented Payroll Processor to join our team. This role is responsible for the accurate and timely processing of payroll for employees across multiple hotel properties, ensuring compliance with all applicable laws, regulations, and company policies. The Payroll Processor works under the direct supervision of the Corporate Director of
Payroll and maintains a dotted-line reporting relationship with Payroll Managers, supporting operational alignment and service excellence across the organization. This position plays a critical role in maintaining employee trust and satisfaction through precise payroll administration.
KEY RESPONSIBILITIES
Process payroll for all employees across multiple hotel properties, ensuring accuracy of hours worked, earnings, deductions, and statutory withholdings.
Maintain and update payroll records, including employee data changes and tax information, within Workday.
Prepare, audit, and distribute payroll reports to management for review and reconciliation.
Ensure ongoing compliance with federal, state, and local payroll laws and regulations, including wage and hour requirements.
Respond to employee payroll inquiries in a timely and professional manner, researching and resolving discrepancies as needed.
Collaborate closely with People/HR partners to administer employee benefits and payroll-related deductions.
Assist with quarterly and year-end payroll processes, including the preparation and distribution of tax documents such as W-2s.
Support the implementation and maintenance of payroll policies, procedures, and internal controls.
Provide guidance and support to operational managers regarding payroll review and best practices.
Participate in special projects and process improvement initiatives as assigned.
QUALIFICATIONS & REQUIREMENTS
Associate degree (AA) or higher in Accounting or a related field; Certified Payroll Professional (CPP/CCP) designation preferred.
Minimum of three (3) years of payroll experience, preferably in a multi-location or hospitality environment.
Experience using Workday as an HRIS and payroll system preferred.
Strong knowledge of general payroll practices and applicable federal and state payroll regulations.
Working knowledge of accounting principles, with the ability to understand the financial impact of payroll activity on financial statements.
Solid understanding of timekeeping systems and wage and hour compliance requirements.
Proficient in Microsoft Excel (including pivot tables), PowerPoint, and Word.
Strong organizational, analytical, and problem-solving skills.
Excellent customer service and communication skills.
Ability to work independently with minimal supervision and collaboratively within a team environment.
Ability to perform effectively in a fast-paced, time-sensitive environment while maintaining accuracy.
Due to payroll processing schedules, occasional weekend work may be required; time off during the week may be provided.
WHO YOU ARE
Detail-oriented and highly organized, with a strong commitment to payroll accuracy and compliance
Dependable and accountable, taking ownership of deadlines and deliverables
Comfortable working in a fast-paced, multi-property hospitality environment
Professional and service-focused, with strong communication and customer service skills
Discreet and trustworthy, with the ability to maintain strict confidentiality
Collaborative by nature, able to work effectively with People/HR, Finance, and operational leaders
Proactive and solution-oriented, with an interest in continuous improvement and process efficiency
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Skills Required
- Associate degree (AA) or higher in Accounting or related field
- Minimum of three (3) years of payroll experience, preferably multi-location or hospitality
- Certified Payroll Professional (CPP/CCP) designation
- Experience using Workday as an HRIS and payroll system
- Strong knowledge of general payroll practices and federal/state payroll regulations
- Working knowledge of accounting principles and financial impact of payroll
- Solid understanding of timekeeping systems and wage and hour compliance
- Proficient in Microsoft Excel (including pivot tables)
- Proficient in Microsoft PowerPoint and Word
- Strong organizational, analytical, and problem-solving skills
- Excellent customer service and communication skills
- Ability to work independently and collaboratively in a fast-paced, time-sensitive environment
What We Do
SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.
