Payroll Operations & Payroll Tax Specialist

Posted 5 Days Ago
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Oakland Estates, San Antonio, TX, USA
In-Office
Entry level
Digital Media • Events • Music
The Role
Supports end-to-end payroll processing and payroll tax compliance across federal, state, and local jurisdictions. Responsibilities include reviewing payroll data, auditing reports, processing adjustments, reconciling payroll, responding to employee inquiries and tax notices, coordinating with payroll tax vendors, validating filings and W-2s, maintaining documentation, and monitoring regulatory changes. The role requires accuracy, adaptability, strong organization, problem-solving, and the ability to manage shifting priorities across multiple entities and FEINs.
Summary Generated by Built In
iHeartMedia

                                                                             

Current employees and contingent workers click here to apply and search by the Job Posting Title.

                                                                             

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;

  • We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

  • iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

  • iHeartRadio is the #1 streaming radio digital service in America;

  • Our social media footprint is 7 times larger than the next largest audio service; and

  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

                                                                             

What We Need:

We are seeking a highly motivated Payroll Operations & Payroll Tax Specialist to join our payroll team. This unique role will split responsibilities between Payroll Operations and Payroll Tax, providing support across both functions daily.
The ideal candidate is detail-oriented, adaptable, and eager to learn established processes while working collaboratively with a tenured team. This position requires someone who thrives in a fast-paced environment, is comfortable managing changing priorities, and values accuracy, teamwork, and continuous learning.
This role requires an individual who can effectively balance responsibilities across Payroll Operations and Payroll Tax throughout the day. The successful candidate must be comfortable shifting between payroll processing, employee support, tax compliance activities, vendor coordination, and issue resolution while maintaining accuracy and meeting deadlines.
Success in this role begins with understanding and executing current processes, building strong relationships, and becoming a trusted member of the team. This role offers opportunities for professional growth and expanded responsibilities as business needs evolve.

                                                                             

What You'll Do:

Payroll Operations

  • Support end-to-end payroll processing activities.
  • Review payroll data for accuracy and compliance.
  • Audit payroll reports and resolve discrepancies.
  • Process adjustments, corrections, and off-cycle payroll requests.
  • Assist with payroll inquiries from employees and internal partners.
  • Support payroll balancing and reconciliation activities.
  • Maintain payroll documentation and process controls.

Payroll Tax:

  • Support payroll tax compliance activities across federal, state, and local jurisdictions in a multi-state, multi-FEIN environment.
  • Research and respond to payroll tax notices and agency inquiries.
  • Partner with the payroll tax vendor to support accurate and timely tax filings, payments, and account maintenance.
  • Review payroll tax data and filings for accuracy and assist in resolving discrepancies when identified.
  • Assist with year-end payroll tax activities, including W-2 review and validation processes.
  • Research payroll tax issues and partner with internal and external stakeholders to resolve concerns.
  • Maintain payroll tax records, registrations, and supporting documentation.
  • Monitor regulatory changes and communicate potential impacts to payroll processes and compliance requirements.

                                                                             

What You'll Need:

  • Strong knowledge of payroll processing principles and payroll tax regulations.
  • Strong attention to detail and commitment to accuracy.
  • Excellent organizational and time-management skills.
  • Ability to manage multiple priorities and deadlines.
  • Strong problem-solving and analytical skills.
  • Proficiency with payroll systems and Microsoft Excel. Workday experience is a plus.
  • Strong verbal and written communication skills.
  • Multi-state payroll experience preferred.
  • Experience supporting payroll processes in a multi-FEIN environment preferred.
  • Experience working with a third-party payroll tax vendor preferred.
  • Experience working in a corporate environment is preferred.
  • CPP certification is a plus.

The successful candidate will:

  • Demonstrate a willingness to learn and understand existing processes and procedures.
  • Respect established practices while building knowledge and credibility within the team.
  • Develop positive working relationships with an experienced and tenured group of payroll professionals.
  • Remain flexible and productive when priorities shift or unexpected challenges arise.
  • Demonstrate ownership and accountability while leveraging the knowledge and expertise of team members when needed.
  • Contribute to a collaborative, supportive, and positive team culture.
  • Exhibit adaptability and a willingness to jump in wherever needed to support the team and business.
  • Thrive in an environment where change is constant and the ability to stay calm, organized, and solutions-focused is critical.
  • Demonstrate the ability to quickly shift priorities and seamlessly pivot between Payroll Operations and Payroll Tax responsibilities throughout the day, balancing competing demands while maintaining accuracy, compliance, and excellent customer service.
  • Take initiative, demonstrate sound judgment, and consistently deliver high-quality results.
  • Show a commitment to continuous learning, professional development, and process improvement.
  • Enjoy being hands-on in payroll operations and payroll tax activities.
  • Demonstrate a strong customer-service mindset and commitment to supporting employees and business partners.
  • Demonstrate the ability to manage details and maintain accuracy across multiple entities, jurisdictions, and payroll tax requirements.
  • Work effectively both independently and as part of a team.

                                                                             

What You'll Bring:

  • Respect for others and a strong belief that others should do this in return

  • Full proficiency and understanding of job function

  • Open communication with colleagues and direct reports that encourages collaboration and team consensus

  • Strong problem solving skills

  • Efficiency with independent work under minimal guidance

  • Commitment to process improvement for overall team effectiveness

  • Professional communication that stresses diplomacy, empathy and patience

                                                                             

Location:

San Antonio, TX: 20880 Stone Oak Parkway, 78258

                                                                             

Position Type:                                                                                             

Regular

                                                                             

Time Type:

Full time

                                                                                 

Pay Type:

Hourly

                                                                                 

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options

  • Company provided and supplemental life insurance

  • Paid vacation and sick time

  • Paid company holidays

  • A Spirit day to encourage and allow our employees to more easily volunteer in their community

  • A 401K plan

  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

                                                                             

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Skills Required

  • Strong knowledge of payroll processing principles and payroll tax regulations
  • Strong attention to detail and commitment to accuracy
  • Excellent organizational and time-management skills
  • Ability to manage multiple priorities and deadlines
  • Strong problem-solving and analytical skills
  • Proficiency with payroll systems and Microsoft Excel
  • Strong verbal and written communication skills
  • Full proficiency and understanding of the job function
  • Ability to work independently under minimal guidance
  • Commitment to process improvement
  • Multi-state payroll experience
  • Experience supporting payroll processes in a multi-FEIN environment
  • Experience working with a third-party payroll tax vendor
  • Experience working in a corporate environment
  • Workday experience
  • Certified Payroll Professional certification

iHeartMedia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iHeartMedia and has not been reviewed or approved by iHeartMedia.

  • Leave & Time Off Breadth The program includes paid holidays, sick time, vacation that grows with tenure, and a dedicated volunteer day, with paid parental leave also referenced. This breadth covers core leave needs across holidays, vacation, sick time, and community service.
  • Retirement Support Offerings include a 401(k) through Fidelity with pre-tax and Roth options, and the employer match was reinstated in early 2025. Access to a match and standard tax-advantaged options strengthens long-term savings support.
  • Wellbeing & Lifestyle Benefits Coverage spans medical, dental, and vision plus no-cost mental-health resources and an EAP, alongside fertility support and discounted voluntary perks such as pet, legal, and identity-theft coverage. This mix provides broad wellbeing coverage with lifestyle add-ons beyond the core plans.

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The Company
HQ: New York, NY
11,660 Employees

What We Do

With over a quarter of a billion monthly listeners in the U.S. and over 129 million social followers, iHeartMedia has the largest national reach of any radio or television outlet in America. As the leader in multiplatform connections, it also serves over 150 local markets through 858 owned radio stations, and the company’s radio stations and content can be heard on AM/FM, HD digital radio, satellite radio, on the Internet at iHeartRadio.com and on the company’s radio station websites, on the iHeartRadio mobile app, in enhanced auto dashes, on tablets, wearables and smartphones, and on gaming consoles. iHeartRadio, iHeartMedia’s digital radio platform, is the fastest growing digital audio service in the U.S., available on over 260 platforms and 2000+ devices. iHeartRadio offers users thousands of live radio stations, personalized custom artist stations created by just one song or seed artist and the top podcasts and personalities. With over 1.7 billion downloads, iHeartRadio reached 110 million registered users faster than any other radio or digital music service. iHeartMedia’s platforms include radio broadcasting, online, mobile, digital and social media, podcasts, personalities and influencers, live concerts and events, syndication, music research services and independent media representation. iHeartMedia is a division of iHeartMedia, Inc. (PINK: IHRT). Visit iHeartMedia.com for more company information.

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