At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
The Payroll Associate provides administrative and operational support to the Payroll team by assisting in payroll processing, final pay preparation, payroll monitoring, and employee payroll concerns. The role ensures payroll records are accurate and payroll-related tasks are completed on time.
Key Responsibilities
Assist in processing payroll by preparing and validating payroll-related data
Prepare weekly final pay computations for resigned employees
Track HR-endorsed clearance forms and coordinate final pay release schedules
Update payroll summaries and prepare supporting documents for review
Coordinate with HR and Accounting regarding payroll-related requirements
Prepare BIR Form 2316 for resigned employees
Assist in preparing payroll reports and statutory contribution files
Maintain payroll trackers, including:
> Leave monitoring and validation
> Incentive tracking
> Allowance computation
> Salary-on-hold monitoring
> Payroll dispute tracking
Respond to basic payroll-related inquiries via email and chat
Assist the Payroll team with year-end payroll activities and other administrative tasks as assigned
Qualifications
Bachelor's degree in any field
At least 6 months to 1 year of experience in payroll, HR, accounting, or a related administrative role
Basic knowledge of payroll processes and Microsoft Excel
Detail-oriented with good organizational skills
Willing to learn and work in a fast-paced environment
Amenable to a hybrid work setup (2 days onsite in Eastwood, Quezon City and 3 days work-from-home)
Can start ASAP
Skills Required
- Bachelor's degree in any field
- 6 months to 1 year experience in payroll, HR, accounting, or related administrative role
- Basic knowledge of payroll processes
- Proficiency with Microsoft Excel
- Detail-oriented with good organizational skills
- Willingness to learn and work in a fast-paced environment
- Amenable to hybrid work setup (2 days onsite in Eastwood, Quezon City; 3 days WFH)
- Available to start ASAP
What We Do
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
