Position Responsibilities:
- Employee Onboarding Support: Assist clients with onboarding systems, including maintaining new hire data tied to I-9s, managing E-Verify processes, and resolving discrepancies.
- Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
- Documentation and Communication: Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
- Payroll Support:
Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.
They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.
They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.
They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)
Client Support and Troubleshooting: Respond to client inquiries via email, or chat.
- Other Duties:
- Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
- Meet turnaround requirements for payroll preparation and delivery.
- Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
- Cooperate effectively with co-workers, internal support staff and clients where appropriate.
- Organize a work schedule to meet the requirements of the assignments.
Qualifications needed:
- Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.
- At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.
- Strong customer service and communication skills, both verbal and written.
- Experience in payroll or banking is preferred.
- Previous experience in a CPA firm is an advantage.
- Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.
Work Schedule: Mid-shift (3:00 PM–12:00 AM)
Work Setup: Onsite for the first two (2) months, followed by a hybrid work arrangement in either the Makati or Clark office.
Skills Required
- Bachelor's degree in Accountancy, Human Resources, Business Management, or related field
- At least 1 year of relevant experience (preferred; fresh graduates encouraged)
- Strong customer service and verbal and written communication skills
- Experience in payroll or banking
- Previous experience in a CPA firm
- Proficiency in Microsoft Office and knowledge of Kronos (UKG), Payforce, Workday, and ADP
- Ability to work extended hours during peak periods and meet payroll deadlines
Aprio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aprio and has not been reviewed or approved by Aprio.
-
Fair & Transparent Compensation — Pay is generally positioned as competitive and fairly paid across many roles, with clearer benchmarking helped by public job-posted ranges and compensation aggregators.
-
Healthcare Strength — Health, dental, and vision coverage is positioned as comprehensive and available from day one for full-time hires, which is stronger than the more typical waiting-period approach.
-
Retirement Support — Retirement offerings include a 401(k) with profit sharing and access to FSA/Dependent Care accounts, which can improve total rewards when firm performance supports contributions.
Aprio Insights
What We Do
Aprio is a premier CPA and business advisory firm that advises clients and associates on how to achieve what’s next. Aprio’s associates work as integrated teams across advisory, assurance, tax, outsourcing, staffing and private client services, bringing the best thinking and personal commitment to each client. Across practices, Aprio brings together proven expertise, deep understanding and strategic foresight for industries including Manufacturing and Distribution; Non-Profit and Education; Professional Services; Real Estate and Construction; Retail, Franchise and Hospitality; and Technology and Blockchain. Headquartered in Atlanta, Georgia, Aprio has grown to over 1,000+ team members. To serve clients wherever life or business may take them, Aprio’s teams speak more than 30 languages and work with clients in over 50 countries.
