Role: Payroll Associate - CRO
Location: Abu Dhabi
This position is for fresh graduates UAE Nationals only.
Role purpose:
Managing products and service function to ensure the delivery of quality service to Staff, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.
Key accountabilities of the role:
Responsibilities:
1. Account documentation:
Handle inquiries related to staff accounts.
Opening and closing of staff accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
2. Finance account documentation:
Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.
3. Staff Management and coordination:
Management of subordinates, planning their training and appraisal.
4. Perform other tasks specified by Management.
5. Enter payroll transactions.
6. Calculate & enter overtime transactions.
7. Prepare various payment memos/invoices.
8. Prepare advance leave salary and prepare/update advance reports.
9. Assist in preparation of JVs/GLs reports/entries.
Results required:
Continuous Improvement: Assist CRM to Recommend workflow changes leading to process improvements to the branch manager at least once a year
Internal Audit & ICD Comments - Provide support in preparing detailed responses to internal audit and ICD comments relating financial products and financial staff services.
Compliance of policies & procedures: Comply and perform key operational controls as required in ADIB’s policies & procedures in day-to-day operations.
Specialist skills / technical knowledge required for this role:
Broad knowledge of ADIB’s Retail Banking financial products & services
Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures
Good knowledge of UAE banking practices, regulations & risks
Thorough knowledge of all the Regulations issued by Central Bank of UAE
General awareness of competitors in the local market
Fair knowledge of service standards
Training skills
Sales skills
Management Information skills
Computer skills
Skills Required
- Fresh graduate
- UAE National
- Knowledge of ADIB retail banking financial products and services
- Knowledge of retail credit and operational policies and procedures
- Knowledge of UAE banking practices, regulations, and risks
- Knowledge of UAE Central Bank regulations
- Awareness of local market competitors
- Knowledge of service standards
- Training skills
- Sales skills
- Management information skills
- Computer skills
What We Do
Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services. ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services. ADIB has one of the largest distribution networks in the UAE with more than 60 branches. Internationally, the bank has a presence in six strategic markets - Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.
