Payroll Administrator

Job Description:

Payroll Administrator

Salford Quays, Manchester

Hybrid working options, Minimum of 1 day a week in the office

Permanent Full Time 37.5hrs per week

Salary £26.000 - £29,000 plus fantastic benefits

At Bupa we champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Payroll Administrator you will guarantee that all employees in the designated Business Units are paid correctly and on time, and in accordance with both statutory legislation and company policy, whilst also ensuring that there are no material audit issues and the principles of customer service are maintained.

What you’ll do:

• Provide support to employees in relation to expense claims, payslip access, and salary payment queries.
• Data entry for things such as sickness, P45, payments and deductions, change of jobs and rates.
• Responding to employee and external bodies via a central email account.
• Process all payroll information received from employees, managers and external bodies within agreed cut‑off dates, ensuring all transactions are authorised and adhere to company policy.
• Where applicable check and verify expenses submitted through PeopleSoft Expenses module.
• Ensure new policies, procedures and legislative changes are adhered to and help to minimise disruption to payroll operations.
• Ensure online cases are responded to in a timely manner or directed to a Payroll Specialist when required.
• Actively take ownership of your own continual professional development and improve your performance in the role, including completing mandatory learning and any apprenticeship‑based training.
• Proactively support change and be willing to suggest improvements to shape a better Payroll Service.
• Learn and assist in areas of Payroll Operations as instructed by the Pay Services Manager.
• Support other ad-hoc duties and responsibilities as specified by the Pay Services Manager.

What you’ll bring:

• Previous experience of Payroll operations and legislation.
• Experience of working within an office environment and as part of a team, and using computerised systems for data input.
• Good verbal and written communication skills and an ability to show sensitivity and understanding when required.
• Working experience and knowledge of computerised payroll applications preferably ResourceLink.
• Hands on experience of Microsoft Office particularly Excel.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Payroll Administrator, you’ll be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

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