Search the 57 jobs at Bupa

The 2nd Line IT Support Analyst at Bupa will provide technical support and maintenance for end users within the computing and telephony environment. Responsibilities include troubleshooting network issues, maintaining customer service standards, user problem ownership, and managing IT assets, while ensuring service management principles are adhered to.

The Receptionist/Front of House is responsible for welcoming customers, managing inquiries, ensuring proper paperwork, and maintaining organized facilities. This role includes handling communications, assisting with bookings, and delivering exceptional customer service in a healthcare environment.

As a Credit Control Team Leader, you will oversee a team to ensure effective debt collection, optimize accounts receivable processes, manage compliance with financial standards, develop service level agreements, produce reports, and provide coaching to team members. You will also drive improvements and manage aged debt effectively.

As a Credit Control Advisor, you will manage a portfolio of clients, ensuring timely payment collection, account reconciliation, and effective communication with customers. Your role will involve tracking account balances, managing debts, and achieving departmental targets while offering excellent customer service and resolving complaints.

The Administrator will manage back-office administration tasks to ensure smooth operations at the health center. Responsibilities include greeting customers, answering queries, managing documentation and customer records, ensuring efficient appointment scheduling, and handling incoming and outgoing post.

As the Regional Operations Manager, you will lead operational planning and outcomes for Bupa Health Clinics in the North and Scotland, ensuring delivery on commercial goals and KPIs. You will manage relationships with partners and stakeholders, drive compliance and quality in operations, and develop leadership within your teams for sustained success.

The Control Assessor conducts key control testing to ensure compliance with regulatory requirements, identifies deficiencies, and monitors corrective actions. This role supports continuous improvement in the internal control environment, prepares reports for senior management, and maintains high standards of documentation and data quality.

As an Administrator at Bupa Health Centre, you will manage reception and administrative tasks, ensuring efficiency and compliance with operational standards. Your role involves providing exceptional customer service and supporting the team in reaching goals, maintaining safety, and participating in audits, while handling metrics and certifications.

As a Receptionist at Bupa Health Centre, you will greet and assist customers, support clinical staff with admin tasks, and ensure a welcoming environment. You will perform reception duties, manage administrative tasks, and maintain client files, contributing to exceptional customer service and patient care.

The Senior Social Media Executive will implement Bupa's social media strategy, oversee social media posting and content management, coordinate campaigns, and manage stakeholder relationships. The role requires exceptional writing skills, attention to detail, and organizational abilities. Reporting on social performance and collaborating with internal teams are key aspects of the position.

The eRostering Support Administrator assists with the booking of temporary staffing, manages shared mailboxes, supports users with queries, produces reports, and ensures excellent communication within the healthcare system. They will also help in training and project support while maintaining confidentiality.

The Group Senior Threat Intelligence Analyst will assess and analyze strategic threat intelligence for Bupa Group, research threats and adversary tactics, produce intelligence reports, conduct investigations, and enhance threat intelligence capabilities. Key responsibilities include collaborating with stakeholders, supporting incident management, and improving processes for efficiency.

As a Product Designer, you will design customer-centric experiences within product squads, collaborate in an agile environment, and contribute to asset creation for a design system. You will utilize user insights to improve digital experiences on Bupa's platforms.

As a Solution Architect at Bupa's Cromwell Hospital, you will manage knowledge of core platforms and their data flows. You will create compliant solution architectures, analyze requirements, deliver system designs, and provide IT technology leadership, ensuring alignment with business goals and legal regulations.

The Senior User Researcher will lead and conduct user research activities to inform design decisions, enhance user experiences, and advocate for user needs. The role involves collaborating with a multidisciplinary team, engaging with sensitive audiences, and contributing to the growth of the research team while promoting user-centered design principles.

The EAP Telephone Counsellor will provide support to clients via telephone, addressing their mental health and emotional wellbeing needs. They will help clients cope with personal challenges, offer guidance, and connect them with necessary resources.

As a Contact Centre Sales Advisor at Bupa, you will handle inbound calls, assist customers with policy renewals, maintain accurate customer records, and ensure a positive customer experience. You'll work within a fast-paced environment while managing customer queries effectively.

Join as a Supplier Relationship Manager in professional services, responsible for managing and nurturing partnerships with suppliers in Business Process Outsourcing & Health Care. Drive strategic management of vendor interactions to ensure quality, resilience, cost-effectiveness, and timeliness. Handle contract management, performance tracking, and development, enhancing productivity through collaboration and innovation. Provide regular reports and updates to stakeholders. Utilize communication, negotiation, and influencing skills in a hybrid work environment.

As the Head of Engineering for UK Insurance at Bupa, you will lead IT technology transformation initiatives, drive agile practices, manage cloud migration, and standardize engineering processes while overseeing IT delivery across multiple locations. Your role requires collaboration across departments to improve operational efficiency and customer experience.

The Identity Architect will lead the design and implementation of Customer Identity and Access Management (CIAM) solutions, ensuring secure and scalable access across platforms. This role requires collaboration with cross-functional teams to develop strategies, evaluate technologies, and maintain compliance with security standards.