Jobs at Bupa

Manage assigned customer accounts, collect outstanding payments, investigate overdue balances, arrange payments, reconcile accounts, and resolve discrepancies. Respond to customer enquiries and complaints across phone, email, and letter while maintaining accurate records. The role also supports performance targets, financial controls, process improvement, and positive customer relationships through effective communication, organisation, and problem-solving.

Lead FP&A for a £300 million functional and central cost base, providing financial analysis, reporting, forecasting, budgeting, and strategic planning support. Improve and automate management reporting, oversee service fee and recharge processes, manage financial controls, and serve as an Oracle planning and forecasting subject matter expert. Partner with senior stakeholders, train cost centre managers, and lead, coach, and develop a small finance team.

Supports the Galileo programme by developing compliant marketing and communications content, preparing briefs for agencies and development teams, managing content approvals and backlogs, and coordinating with technology, business, and communications stakeholders. The role also supports project planning, agile delivery, governance processes, document management, and transition to a business-as-usual operating model within a regulated health insurance environment.

Leads data governance across product squads by implementing governance frameworks, controls, data dictionaries, catalogues, lineage, and metadata repositories. Advises business and technology leaders, supports regulatory compliance and audit readiness, integrates governance with Snowflake, Dynamics CRM, and Power BI, and promotes data literacy. The role also maintains governance documentation, collaborates with Data Office teams, participates in strategic forums, and mentors junior professionals.

Engage Bupa Global members by phone and email, handling renewals, retention, policy changes, quotations, and customer queries. Assess member needs, recommend suitable options, meet sales and quality targets, maintain accurate CRM records, and deliver excellent service throughout the customer journey.

Supports supplier assurance and procurement governance by managing supplier segmentation, records, due diligence questionnaires, audits, remediation tracking, reporting, training, and compliance activities. The role coordinates with internal stakeholders, supplier relationship managers, subject matter experts, and external auditors to mitigate supply chain risks and improve assurance processes.

Designs, implements, administers, and improves Cisco ISE and NAC services across wired, wireless, and remote networks. Manages AAA, 802.1X, device profiling, posture assessment, segmentation, guest access, and Zero Trust policies. Troubleshoots complex access issues, maintains platform resilience and documentation, leads testing and upgrades, and delivers roadmap initiatives. Collaborates with network, security, infrastructure, engineering, product, and business teams while supporting both operational services and project delivery.

Finance Business Partner responsible for financial control, budgeting, forecasting, month-end reporting, financial modelling, investment appraisals, and executive-level financial insight. The role partners with functional leaders, challenges proposals, supports strategic planning, manages accounting requirements, collaborates with procurement, and ensures accurate data, reporting, and compliance. Candidates need a professional accountancy qualification and at least five years of relevant finance experience.

Lead technical design, delivery, governance, and operation of cloud-native data and analytics products on GCP. Provide DevOps and data engineering leadership, implement secure scalable architectures, CI/CD, infrastructure as code, observability, data integrations, and compliance controls. Remain hands-on in solution design, coding, reviews, and complex problem-solving while mentoring engineers, shaping technical strategy, partnering with stakeholders, and driving continuous improvement.

Leads Bupa Global’s product innovation strategy for international health insurance. Identifies and validates opportunities, designs new products and benefits, builds innovation pipelines, develops business cases, and guides initiatives through approval, implementation, launch, and performance evaluation. Collaborates with product managers, regional teams, and cross-functional stakeholders to adapt global innovations to local market, regulatory, and operational requirements. Shapes future system capabilities and influences delivery across multiple markets.

Processes invoices, income, banking, debt management, supplier payments, petty cash, payroll information, and resident funds. Liaises with authorities and families, maintains admission and personnel documentation, supports the Home Manager with correspondence and reporting, and manages filing and office supplies. The role requires strong organization, attention to detail, customer service, relationship-building, and a caring, efficient approach in a care home environment.

Leads the engineering, lifecycle management, governance, automation, and continuous improvement of enterprise network connectivity platforms, including WAN, LAN, Wi-Fi, SD-WAN, SASE, and cloud networking. Provides technical leadership, ensures secure and resilient services, drives NetDevOps and Infrastructure-as-Code adoption, leads incident root-cause analysis, manages technical standards and documentation, and collaborates with architecture, security, cloud, operations, vendors, and engineering teams.

Supports Group actuarial reporting, reserving, capital modelling, insurance risk analysis, regulatory submissions, and economic capital assessments. The role maintains actuarial models, data, controls, assumptions, and reporting processes while contributing to Solvency II requirements, stress testing, technical provisions, SCR, GSP, IFRS 17, and reinsurance analysis. It also requires collaboration with finance and actuarial teams, interpretation of regulatory requirements, and communication of technical findings to senior stakeholders.

Design, develop and support Workday integrations and technical configurations. Capture stakeholder requirements, assess and deliver end-to-end Workday solutions, influence architecture, resolve domain incidents, and collaborate with vendors and infrastructure teams.

Lead enterprise-wide data architecture strategy, governance, modeling, integration, migration, and technology roadmaps. Establish data principles, reference architecture, data models, quality, metadata, lineage, and the UK Enterprise Data Model. Guide data transformation, cloud platform adoption, Snowflake initiatives, and data mesh implementation. Mentor data architects, engineers, and analysts while influencing executive stakeholders, evaluating emerging technologies, and aligning data capabilities with business, analytics, AI, healthcare, and connected-care objectives.

Operate, enhance, and configure Bupa’s Oracle EPBCS finance reporting platform across management, ESG, actuarial, tax, and FP&A processes. Translate finance requirements and Excel models into application designs, lead system development components, manage data synchronizations and calculations, support Power BI reporting, and improve controls and governance. Partner with global finance teams, project management, and transformation teams while supporting testing, training, reporting cycles, and end-user needs.

Lead a digital product squad end-to-end: define OKRs, strategy, roadmap and backlog; prioritise delivery; unblock and launch high-quality customer-focused digital solutions; collaborate with cross-functional teams and stakeholders to align product outcomes with business goals.

Designs, deploys, integrates, and maintains application security tooling across Bupa’s development environments. The role embeds security into CI/CD pipelines, supports infrastructure as code and DevOps practices, monitors tooling, investigates high-risk issues, automates controls, and provides application security expertise. It also supports regulatory compliance, assurance activities, evidence gathering, and communication with technical and non-technical stakeholders.

Leads strategic category management, sourcing, supplier selection, contract negotiations, third-party risk management, and procurement governance for high-value spend. Develops category strategies, savings pipelines, and supplier relationships while ensuring policy compliance and commercial outcomes. Acts as a senior procurement expert and escalation point, manages Category Managers, supports stakeholder alignment, and drives team development, innovation, and continuous improvement.

Leads technology strategy, IT service delivery, digital transformation, cybersecurity, regulatory compliance, budgets, suppliers, and local technology teams for Bupa’s Egypt business. Owns technology roadmaps, operational excellence, disaster recovery, business continuity, and stakeholder engagement while supporting scalable healthcare services in a regulated environment.