Jobs at Bupa

Manage customer debt portfolios, resolve aged and disputed accounts, pursue invoice payments, discuss account queries with patients, and coordinate with internal teams, collection agencies, and solicitors. Prepare account updates for senior management, minimize unallocated cash, support process improvements, and maintain effective stakeholder relationships while delivering accurate, timely credit control services.

Lead enterprise architecture across Bupa’s global businesses, shaping shared models, standards, frameworks, governance, and technology strategy. Manage global technology KPIs, chair the Architecture Council, promote reuse, and provide thought leadership on cloud, AI, data, platforms, security, and engineering practices. The role requires influencing senior stakeholders and architects across a federated organisation, translating complex architecture issues into practical decisions, and supporting large-scale transformation in a regulated healthcare environment.

Build and maintain data assets, reporting views, dashboards, visualisations, and KPI reports supporting clinical, commercial, operational, and business performance needs. Work with large datasets from multiple sources, use SQL, Python, Power BI, and cloud data platforms, and collaborate with stakeholders to understand reporting requirements and communicate meaningful insights.

Own and enhance Finance Operations reporting, including Power BI dashboards, monthly reporting packs, financial trend analysis, and ad hoc business insights. The role uses PL/SQL, SQL, and Excel to investigate data, validate outputs, automate reporting, and support decision-making. It also involves gathering stakeholder requirements, presenting insights to senior leaders, maintaining reporting solutions, and contributing to continuous improvement initiatives.

Leads a sourcing team responsible for procurement delivery across category towers. Manages team performance, capacity, sourcing pipelines, tendering, negotiation, contracting, supplier due diligence, governance, risk, compliance, savings, and stakeholder relationships. Coaches Buyers and Assistant Buyers, oversees complex sourcing activity, tracks KPIs, ensures adherence to procurement processes, and drives commercial value and operational improvements across indirect procurement categories, including IT.

Provides welcoming front-of-house customer service and administrative support at a care home. Responsibilities include maintaining administrative systems and procedures, processing payroll and employee information, supporting the Home Manager and wider team, managing communications, organizing workloads, and ensuring efficient day-to-day operations. The role requires strong interpersonal and telephone skills, attention to detail, Microsoft Office proficiency, flexibility, and occasional weekend availability.

Lead solution architecture and IT system integration across acquisitions and new sites. Translate business needs into secure, scalable, high-availability cloud solutions while balancing cost, risk, and delivery timelines. Collaborate with architecture, engineering, data, security, operations, and external partners; create end-to-end designs; support integration budgets and risk mitigation; and ensure governance, compliance, and quality standards are met.

Manage the full capital expenditure lifecycle, including approvals, governance, capital accounting, fixed asset records, depreciation, disposals, reporting, forecasting, and project close-out. Provide financial analysis and investment guidance to stakeholders, ensure IFRS compliance, maintain reconciliations, and improve controls and reporting. The role requires strong accounting expertise, analytical ability, Excel proficiency, and effective stakeholder management in a healthcare environment.

Provides welcoming front-of-house customer support and administrative assistance at a care home. Responsibilities include maintaining administrative systems and procedures, processing payroll and employee information, supporting the Home Manager and wider team, managing communications, prioritizing workloads, and ensuring smooth daily operations. The role requires strong customer service, interpersonal, organizational, and communication skills, attention to detail, Microsoft Office proficiency, and flexibility for occasional weekend work.

Lead the evolution and adoption of Bupa’s Anatomy design system across digital products. Design reusable components, patterns, foundations, and documentation in Figma; align design and code with engineers; define component behavior and accessibility requirements; review implementations; provide guidance; investigate system needs; and mentor designers in scalable, inclusive design practices.

Provides information security consultancy, assurance, risk assessment, threat modeling, governance, compliance, incident support, and security architecture guidance. The role advises business and IT stakeholders, reviews security controls and vulnerabilities, supports third-party assurance, defines security requirements, and ensures compliance with organizational policies, standards, privacy legislation, and regulatory obligations. It also contributes to security improvements, relationship management, and monitoring of emerging technologies.

Manages financial and general administration for a care home, including invoicing, income processing, banking, debt management, authority liaison, resident funds, supplier payments, petty cash, payroll information, filing, personnel records, and clerical support for the Home Manager.

Develop global capacity-planning models, workforce forecasts, scenario analyses, and resource recommendations for Bupa Global operations. Partner with Operations, Finance, Planning, and Transformation teams on budgeting, recruitment planning, business cases, transformation impacts, and investment decisions. Monitor forecast accuracy, productivity, utilization, attrition, and operational risks while presenting insights to senior stakeholders. Maintain planning governance, documentation, reporting, and continuous improvements across global, multi-channel operations.

Provides reception and administrative support in a healthcare centre. Responsibilities include greeting customers, managing calls, emails, appointments, records, clinical paperwork, results, payments, invoices, post, stock, and facility presentation. The role requires accurate handling of confidential information, excellent customer service, strong organization, and flexibility to work rota-based hours.

Handle new business enquiries and existing-client retention for health insurance products. Provide consultative, compliant customer service, resolve queries, meet telephony and sales targets, build client relationships, and support service improvements while adhering to FCA and CQC requirements.

Supports Group actuarial reporting, reserving, capital modelling, insurance risk analysis, regulatory submissions, and economic capital assessments. The role maintains actuarial models, data, controls, assumptions, and reporting processes while contributing to Solvency II requirements, stress testing, technical provisions, SCR, GSP, IFRS 17, and reinsurance analysis. It also requires collaboration with finance and actuarial teams, interpretation of regulatory requirements, and communication of technical findings to senior stakeholders.

Leads the Operations Insight function by delivering operational reporting, analytics, dashboards, and business intelligence for operational teams and senior leaders. Identifies performance and demand trends, conducts root cause analysis, supports transformation projects, and provides actionable recommendations. The role also manages reporting governance, stakeholder relationships, insight requirements, and continuous improvement across an international healthcare organisation.

Leads self-pay pricing strategy and commercial growth across Bupa’s London diagnostic and secondary care portfolio. Owns pricing performance, governance, market analysis, reporting, CRM transformation, and revenue and margin optimisation. Partners with executives and operational stakeholders, oversees pricing frameworks and changes, manages exceptions, and sponsors strategic transformation initiatives. Requires senior healthcare commercial leadership, advanced financial modelling, analytical expertise, executive influencing, and experience leading enterprise-wide change.

Manages and grows a portfolio of SME customers and intermediary partners while generating new health insurance business. Responsibilities include renewals, relationship management, prospecting, quotations, negotiations, onboarding, pipeline management in Salesforce, customer issue resolution, and regulatory compliance. The role requires strong communication, presentation, negotiation, organisation, analytical, and customer service skills, preferably gained in insurance, healthcare, financial services, account management, business development, or sales.

Provides reception and administrative support in a busy healthcare centre. Responsibilities include greeting customers, managing appointments and enquiries, preparing clinical paperwork, processing results, payments and invoices, handling correspondence, maintaining accurate records, ordering supplies, and supporting well-presented facilities. The role requires excellent customer service, communication, organisation, confidentiality, attention to detail, and proficiency with Microsoft Office and appointment or CRM systems.