Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.
We’re a 100 person team (60 in engineering) distributed across North and South America.
The RoleWe’re looking for a Senior Product Manager to join Canals as an early member of our growing product team.
This role will focus on building the payment and financial infrastructure layer that powers transactions across our platform. You’ll help shape how money moves through complex operational workflows, working closely with engineering and external payment providers to create seamless, reliable experiences for businesses and their customers.
We need someone who can balance systems thinking with strong product intuition — someone who understands that payments products require both technical depth and exceptional user experience. The ideal candidate thinks deeply about onboarding, trust, reconciliation, compliance tradeoffs, conversion, and reducing operational friction in high-stakes financial workflows.
You should be the kind of PM who enjoys simplifying complexity. Someone who can take complicated transaction flows, payment operations, and financial edge cases and turn them into intuitive product experiences that users trust.
What You’ll DoOwn and help define the strategy for payments and financial infrastructure across the platform
Work closely with engineering on payment architecture, provider integrations, onboarding flows, and transaction systems
Partner with external payment providers and platforms to support evolving product capabilities
Design intuitive payment experiences that prioritize trust, clarity, reliability, and operational efficiency
Deeply understand user workflows and identify friction points across onboarding, payments, payouts, and transaction visibility
Translate complex operational and financial requirements into clearly defined product specs and scalable systems
Balance speed, risk, compliance considerations, and user experience in product decision-making
Help define metrics around transaction success, onboarding conversion, operational efficiency, and payment adoption
Collaborate cross-functionally across product, engineering, operations, and leadership to drive execution
Typically 4+ years of product management experience, preferably in B2B SaaS, fintech, payments, or platform products
Experience working with payment processors, PSPs, merchant onboarding systems, or financial infrastructure products
Strong understanding of transaction flows, payment operations, onboarding experiences, or financial workflow design
Ability to simplify technically complex systems into intuitive user experiences
Excellent communication and collaboration skills with the ability to work cross-functionally across technical and non-technical stakeholders
High ownership mindset with the ability to operate independently in fast-moving environments
Experience working with early-stage teams or fast-paced startups
Strong product intuition around trust, reliability, operational workflows, and user behavior in financial products
Real-world impact: your work improves global supply chains, saving customers time and reducing risk.
Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.
Remote-first, flexible work environment across North and South America.
Strong product-market fit with tons of customer love.
Talent dense team with diverse backgrounds and experiences.
Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.
Skills Required
- 4+ years of product management experience in B2B SaaS, fintech, payments, or platform products
- Experience with payment processors, PSPs, or financial infrastructure products
- Strong understanding of transaction flows and payment operations
- Ability to simplify complex systems into intuitive user experiences
- Excellent communication and collaboration skills
- Experience working with early-stage teams or fast-paced startups
What We Do
Canals automates sales order entry, accounts payable, and purchasing workflows with the most accurate AI for distribution. Speed up quoting, stay on top of order updates, pay smarter and win more business, all by eliminating the manual work that slows your employees down. Plus, unlock time for more strategic work like strengthening customer service and supplier relationships. With pre-built ERP integrations and minimal setup, you can get up-and-running – and see immediate value – without taking up IT resources. As your teams use it, our AI models learn and adapt to your business, preserving tribal knowledge and getting more and more accurate. Canals has revolutionized the day-to-day of sales and accounting teams at forward-thinking distributors, including United Electric, R.S. Hughes, and Puget Sound Pipe & Supply. Let’s chat about how you can use AI-powered automation to gain a competitive edge too.
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