Payments Operations Analyst

About Us

Almost every single thing that you eat, wear, or use is imported or exported. Freight quite literally moves the world. And we’re helping it move even better.

Freightos (Nasdaq: CRGO) is the global rate management, booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines, trucking companies, ocean liners, and thousands of importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store.

As the leading global freight booking platform for a massive industry, we’ve been crushing it with double-digit growth, year after year, supporting well over one million shipments every year.

About the Role

Payments is an integral part of Freightos’ offering, enabling sellers and buyers on our platform to transact in a secure, risk-free and seamless manner. Our payments platform operates globally, combining our internal capabilities with best-in-class fintech partnerships. We are looking for a highly analytical and forward-thinking Payments Operations Analyst to join our team in Barcelona. In this role, you will orchestrate our global payment platform, leveraging cutting-edge AI tools to automate complex data streams, scale our credit programs and drive frictionless customer experiences.

Responsibilities  

Payments Process Automation 

• Map and analyze Accounts Receivable (AR), Accounts Payable (AP) and reconciliation workflows to uncover opportunities for efficiency and automation 
• Partner with Finance, Product and Technology teams to co-design, build and deploy intelligent, AI-driven automation solutions
• Foster a rigorous, data-driven culture by defining, tracking and reporting key metrics that evaluate payment operations performance

Credit Management

• Own, streamline, and automate credit processes across the entire customer lifecycle, from initial underwriting to ongoing portfolio management
• Build and maintain automated monitoring tools to track credit and fraud risk, proactively identifying trigger events and alerting key stakeholders across Sales, Finance, and Operations

Streamlining Partner Data and Processes

• Accelerate adoption of new payment programs by streamlining onboarding process and cross-partner workflows
• Audit and monitor multi-channel data streams from different fintech partners, identifying and resolving settlement or transactional discrepancies

About You

Basic requirements

• At Least 5 years of experience in operational analysis, specifically within Finance or Payments functions
• Aptitude and experience in utilizing AI tools to automate tasks and optimize operational workflows
• Ability to build strong internal relationships and operate effectively across cross-functional teams
• Ability to manage multiple priorities, meet deadlines and deliver results
• Strong communication skills with written and spoken English fluency

Preferred requirements

• College degree in a related field
• Understanding of credit risk 
• Experience with complex data stream reconciliation  

Why Freightos is the Perfect Runway for Your Career!

• We genuinely value work-life balance! We work hybrid, allowing you to enjoy quiet days at home, free from traffic, with in-office days, to meet your fabulous team face-to-face just 5 days a month.
• We believe that employees who get better make us all better. We strive for professional development and continuous learning. Alongside career support and guidance, you’ll receive an annual training budget for personal and professional development.
• We don’t just offer jobs—we offer a stake in something bigger. As part of Freightos, you’ll be eligible to receive equity incentive grants that vest over time, aligning your success with the company’s long-term growth. The more we build together, the more you benefit.
• A multicultural global team makes global freight easier. You’ll work with people from around the world, gain new perspectives, and experience diverse ways of thinking—fun and eye-opening!
• Some cool perks such as Private Health Insurance, Ticket Restaurant, and Flexible Remuneration options for nursery, transport, and restaurant vouchers. 
• Flexible schedule & intensive working hours on Fridays so that you can enjoy a longer weekend :)
• Our office in Torre Glories is located in the center of the tech HUB in Barcelona and has stunning city views. We organize events and gatherings throughout the year to keep the team connected and energized. 

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.