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Job Function:
FinanceJob Sub Function:
AccountingJob Category:
ProfessionalAll Job Posting Locations:
Taguig, National Capital Region (Manila), PhilippinesJob Description:
Supports end-to-end invoice workflow processing within assigned markets, ensuring accurate, timely, and compliant invoice handling. Focuses on issue resolution, data quality, and process integrity across the invoice and PO lifecycle.
Acts as a key processing and resolution expert, supporting Payments Cluster Leads and Payments SMEs in maintaining efficient and standardized invoice operations.
Key Responsibilities:1. Invoice Workflow Processing (Primary Focus)
- Perform invoice processing and resolution activities (e.g., PO mismatches, system errors, finance-related queries)
- Monitors end-to-end invoice lifecycle workflows, including validation, exception handling, and status tracking
- Ensure timely and accurate processing in line with defined SLAs
2. Issue Resolution & Root Cause Analysis
- Investigate and resolve invoice issues (e.g., discrepancies, interface errors, unmatched invoices)
- Conduct root-cause analysis and coordinate with cross-functional teams (e.g., BPO, Finance)
- Support resolution of aging open items and backlog
3. Data Quality & Reporting Support
- Perform data extraction, validation, and analysis for reporting and audit requirements
- Monitor invoice quality and support corrective actions
- Maintain accurate records and documentation for compliance
4. Process & Compliance Adherence
- Ensure adherence to invoice processing SOPs, tax, and statutory requirements
- Support audit requests (e.g., document retrieval, reporting)
- Execute controls related to invoice validation and processing accuracy
5. Stakeholder & Cross-Functional Support
- Collaborate with Procurement, Finance, and other teams to resolve invoice issues
- Provide updates and clarifications on invoice status as needed
- Support Cluster Lead and SME on operational priorities
6. Continuous Improvement
- Identify opportunities to improve invoice workflows and processing efficiency
- Support implementation of process standardization and automation initiatives
- Contribute to process documentation and knowledge sharing
Internal: Payments Cluster, Procurement sub-functions (ie vendor master data, experience team, GS Finance
External: Third party suppliers, BPOs
Qualifications:Required:
- Bachelor’s Degree preferred
- 1 – 3 years in Invoice Processing / AP / Finance operations
- Strong understanding of invoice workflows, PO matching, and exception handling
- Experience in SAP (MM/FI) preferred
Preferred:
- Good understanding of Payments processes and Invoice Processing operations at a high level.
- Shared services industry experience.
- Fluency in English (written and oral) is required. Fluency in one other language (written and oral) for the supported region is an advantage.
- Requires up to 5% domestic and international travel.
- Shift: 3-12 pm
Required Skills:
Preferred Skills:
Skills Required
- Bachelor's Degree
- 1-3 years in Invoice Processing / AP / Finance operations
- Strong understanding of invoice workflows, PO matching, and exception handling
- Experience in SAP (MM/FI)
- Fluency in English (written and oral)
- Fluency in one other language for the supported region
- Shared services industry experience
- Ability to work assigned shift (3-12 pm)
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
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