Payments Lead Analyst

Posted Yesterday
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Manila, Metro Manila, National Capital Region, PHL
In-Office
Mid level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Serve as the Payments subject-matter expert for assigned clusters, executing payment processing, verifications, reconciliations, and exception handling. Maintain controls and compliance, support audits, perform root-cause analysis, resolve operational issues, and escalate risks. Coach and train Associates/Specialists, engage stakeholders (Finance, Procurement, Treasury), and contribute to process improvement, standardization, automation, and UAT for transformation programs.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Accounting

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Serves as the Payments subject matter expert for assigned market clusters, supporting delivery execution, process control, and issue resolution. Provides deep functional expertise across Payments and Invoice Management while ensuring compliance, quality, and continuous improvement.

Acts as a key support role to the Payments Cluster Lead, enabling strong operational performance and process adherence.

Key Responsibilities:

1. Payments Execution & SME Support

  • Perform and support payment processing activities (e.g., payment making, verification, exception handling)
  • Provide functional expertise to resolve complex issues (e.g., rejected payments, reconciliation discrepancies)
  • Support end-to-end Payments and Invoice Management execution within the cluster

2. Process & Controls Execution

  • Execute and monitor payment controls (e.g., duplicate checks, validations, compliance requirements)
  • Ensure adherence to SOPs, audit requirements, and regulatory guidelines
  • Support audit activities and ensure documentation readiness

3. Operational Monitoring & Issue Resolution

  • Monitor payment activities, aging items, and exceptions
  • Perform root-cause analysis and support resolution of operational issues
  • Escalate risks and issues to Cluster Lead as needed

4. Stakeholder & Team Support

  • Support Payments Cluster Lead in market and stakeholder engagement
  • Provide guidance to Specialists and Associates on process execution
  • Collaborate with cross-functional teams (Finance, Procurement, Treasury) to resolve issues

5. Coaching & Knowledge Sharing

  • Provide on-the-job guidance and coaching to team members (Associates / Specialists)
  • Support training, onboarding, and knowledge transfer within the team
  • Act as a go-to expert for Payments processes and system-related queries

6. Continuous Improvement & SME Contribution

  • Identify process inefficiencies and improvement opportunities
  • Support implementation of standardization, automation, and digital initiatives
  • Provide SME input for process changes, UAT testing, and transformation programs
Key working relationships

Internal: Payments Cluster, Procurement sub-functions (ie vendor master data, experience team, GS Finance

External: Third party suppliers, BPOs, Banks

Qualifications:

Required:

  • Bachelor’s Degree or equivalent University degree is required.
  • 3 – 5 years in Payments / AP / Finance operations
  • Strong process expertise in Payments, invoice processing, and controls
  • Experience in SAP (MM/FI) preferred

Preferred:

  • Good understanding of Payments processes and Invoice Processing operations at a high level.
  • Shared services industry experience.
Other:
  • Fluency in English (written and oral) is required. Fluency in one other language (written and oral) for the supported region is an advantage.
  • Requires up to 5% domestic and international travel.
  • Shift: 3-12 pm



Required Skills:



Preferred Skills:

Accounting, Accounting Policies, Analytical Reasoning, Audit Management, Budgeting, Business Behavior, Communication, Controls Compliance, Cost Management, Detail-Oriented, Execution Focus, Financial Analysis, Financial Management, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Generally Accepted Accounting Principles (GAAP), Issue Escalation, Numerically Savvy

Skills Required

  • Bachelor's Degree or equivalent University degree
  • 3 - 5 years in Payments / AP / Finance operations
  • Strong process expertise in Payments, invoice processing, and controls
  • Experience in SAP (MM/FI)
  • Fluency in English (written and oral)
  • Shared services industry experience
  • Requires up to 5% domestic and international travel
  • Shift: 3-12 pm

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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