The Account Director will be accountable for actively driving payer engagements forward, not simply maintaining relationships. Success in this role requires intellectual curiosity, persistence, and a strong bias toward execution, as well as the ability to navigate complex payer organizations and move opportunities from early conversations to concrete results. This individual will work closely with, and report to, the Senior Director, Payer Engagement, and will play a frontline role in shaping payer perception and adoption of the company’s products.
You are approved to work remotely from your City and State. While your primary workplace is your home, you may be required to travel occasionally to a GRAIL office or other locations to perform your work or attend team-related events.
The ideal location of the candidate should have the ability to provide coverage during pacific/mountain standard time zone.
Responsibilities:
- Own and actively drive a defined pipeline of payer opportunities, with clear accountability for progress, outcomes, and timelines.
- Initiate, build, and expand relationships with assigned payer accounts, proactively identifying opportunities to advance discussions toward pilots, data evaluations, and access-enabling activities.
- Lead payer meetings from initial outreach through follow-up execution, ensuring momentum is maintained and next steps are clearly defined.
- Translate payer interest into concrete deliverables, including pilots, collaborations, or agreements, in close partnership with the Senior Director, Payer Engagement.
- Navigate complex payer organizations to identify and engage key clinical, economic, and decision-making stakeholders.
Surface payer needs, objections, and decision criteria early, and work cross-functionally to address them efficiently - Partner with Market Access, HEOR, Medical Affairs, Commercial, Government Affairs, and clinical development teams to support payer-driven evidence and access requirements.
- Prepare and deliver compelling, compliant payer-facing materials that clearly articulate clinical and economic value.
- Maintain disciplined pipeline management, including documentation of payer interactions, progress, risks, and next steps.
- Represent the company with credibility, urgency, and professionalism in all payer interactions.
Required Qualifications:
- Bachelor’s degree required.
- 10+ years of experience in payer engagement, market access, managed care, or healthcare account leadership.
- Demonstrated track record of successfully closing payer negotiations that resulted in meaningful, expanded insurance coverage.
- This position will cover markets and institutions across the U.S., and candidates must be able to travel a minimum of 30%- 40% of the time.
Preferred Qualifications:
- Advanced degree (MBA, MPH, PharmD, MD, PhD) preferred.
- 15+ years of experience in payer engagement, market access, managed care, or healthcare account leadership.
- Strong understanding of U.S. payer decision-making, medical policy, reimbursement, and access pathways.
- Proven ability to operate independently, prioritize effectively, and maintain momentum across multiple active opportunities.
- Comfort with ambiguity and experience working in growth-stage or evolving commercial environments.
- Excellent communication skills, executive presence, and stakeholder management abilities.
- Experience in biotech, diagnostics, pharma, or healthcare technology.
- Exposure to payer pilots, value-based arrangements, or evidence-generation collaborations.
- Familiarity with HEOR, real-world evidence, and clinical development processes.
Physical Demands and Work Environment:
- Hours and days may vary depending on operational needs.
- Standing or sitting for long periods of time may be necessary.
- Some lifting (up to 25 pounds) may be required.
- Ability to travel 30%- 40% as required.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Skills Required
- Bachelor's degree
- 10+ years of experience in payer engagement, market access, managed care, or healthcare account leadership
- Demonstrated success closing payer negotiations resulting in expanded insurance coverage
- Ability to travel 30%–40% of the time across U.S. markets and institutions
- Advanced degree such as MBA, MPH, PharmD, MD, or PhD
- 15+ years of experience in payer engagement, market access, managed care, or healthcare account leadership
- Strong understanding of U.S. payer decision-making, medical policy, reimbursement, and access pathways
- Ability to operate independently, prioritize effectively, and maintain momentum across multiple opportunities
- Comfort with ambiguity and experience in growth-stage or evolving commercial environments
- Excellent communication skills, executive presence, and stakeholder management abilities
- Experience in biotech, diagnostics, pharma, or healthcare technology
- Exposure to payer pilots, value-based arrangements, or evidence-generation collaborations
- Familiarity with HEOR, real-world evidence, and clinical development processes
GRAIL Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as comprehensive across medical, dental, and vision, with added mental‑health resources and abortion‑travel support noted. These offerings are highlighted across regions with multiple plan options.
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Equity Value & Accessibility — Employees can access new‑hire equity grants that vest over four years and a discounted Employee Stock Purchase Plan, aligning compensation with company performance. Feedback suggests equity and ESPP meaningfully contribute to total rewards.
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Leave & Time Off Breadth — Flexible or “unlimited” time off, paid holidays, and seasonal company breaks are emphasized. Feedback suggests the FTO policy is usable in practice for many teams.
GRAIL Insights
What We Do
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is using the power of high-intensity sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop and commercialize pioneering products.
Why Work With Us
Everything we do is guided by our mission to detect cancer early, when it can be cured. It’s the reason we’re here, and it’s no small task. The right people make all the difference. That’s why we’re looking for those who strive to share their knowledge, contribute their skills, inspire each other and commit to something bigger than themselves.
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GRAIL Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GRAIL has a variety of work types depending on the roles. Some roles are onsite like a lab role, some are fully remote like our Galleri Sales Consultant roles. Others are hybrid with 3 days onsite.














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