Patient solution lead-Metabolism BU

Reposted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Lead regional diagnosis platform implementation and patient-focused programs for the Metabolism business unit. Coordinate with medical, marketing, and digital teams to drive patient education, access, and stakeholder engagement. Deliver patient insights into local business plans, support market research, and partner with external patient groups and academic associations while ensuring compliance and integrity.
Summary Generated by Built In
ROLE RESPONSIBILITIES:
  • Establish diagnosis platforms to fully align with Internal Medicine strategy to improve diagnosis rate in targeting hospitals.
  • Lead implementation and tracking on key diagnosis project at regional levels.
  • Coordinate with customer facing medical, other marketing and digital colleagues to deliver customer activities and programs ensuring strong external stakeholder & customer engagement.
  • Analysis and insights for diagnosis are well understood and processed into the local business plans.
  • Conduct all activities and make all decisions in accordance with Company policies & SOPs, Pfizer Values, & regulatory guidelines in a company way.
  • Manage patient education and awareness activities by partnering with internal/ external stakeholders.
  • Organize online and offline patient education meetings.
  • Support market research program in terms of patient journey, patient insight, etc.
  • Liaise on patient insights/ resources as patient advocator, with possible solutions towards patient needs, and shape better state care and patient journey experience.
  • Support on patient access/ affordability program, to improve patients' access to Pfizer breakthroughs.
  • Collaboration with external patient group/academic association.
  • Compliance and integrity

QUALIFICATIONS AND REQUIREMENTS:
  • Bachelor's Degree required. Advance degree preferred, background in commercial, pharmaceutical or health care industry is preferred
  • 5+ years commercial experience in healthcare industry.
  • Experience in patient advocacy/ engagement. and stakeholder relationship management, esp. for patients, patient groups, provider organizations
  • Experienced in stakeholder relationship management (e.g., patient, patient group, etc.)
  • Ability to facilitate stakeholder & customer commitments and act on customer insights.
  • Ability to synthesize & communicate local customer insights for planning.
  • Demonstrated strong commitment to integrity & compliance.
  • Develops excellence and courage to initiate, create, and bring ambiguity into action.
  • Successful track record of navigating complex projects and influencing teams to deliver breakthrough.
  • Proven ability to proactively lead the thinking - connect, communicate, and lead by influence.
  • Effectively to implement strategies with internal/external stakeholders.
  • Active listening and empathy.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Marketing and Market Research

Skills Required

  • Bachelor's degree
  • Advanced degree
  • Background in commercial, pharmaceutical, or healthcare industry
  • 5+ years commercial experience in healthcare industry
  • Experience in patient advocacy/engagement
  • Stakeholder relationship management experience (patients, patient groups, provider organizations)
  • Ability to facilitate stakeholder and customer commitments and act on customer insights
  • Ability to synthesize and communicate local customer insights for planning
  • Demonstrated strong commitment to integrity and compliance
  • Track record managing complex projects and influencing teams to deliver outcomes
  • Proven ability to lead by influence, connect and communicate proactively
  • Ability to implement strategies with internal and external stakeholders
  • Active listening and empathy

What the Team is Saying

Daniel
Anna
Esteban
Pfizer
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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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