We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
About the Role
Rula is seeking a Patient Billing AR Manager to join our team. Reporting to the Senior Financial Operations Manager, this role will oversee the onshore billing team, manage the offshore billing vendors, and ensure seamless patient billing processes and systems. This individual will be responsible for execution of billing and collections operations and continuous process improvement as Rula continues to scale.
This role requires a high level of organization, attention to detail, strategic thinking, analytical work, and a customer centric personality. Ideal candidates will have experience in healthcare payer operations and revenue cycle management, and be comfortable working in dynamic, fast-paced environments with evolving priorities. If you have experience in collaborative and problem-solving environments and a track record of managing complex processes, please apply!
Required Qualifications
3+ years of experience in revenue cycle and/or strategy consulting, leading end-to-end transformation (process, technology, and people)
Expertise building processes and utilizing tools to drive optimization and efficiency
Proficiency leveraging data analytical tools (i.e. SQL, Excel/GSheets, Looker) to inform decision making and performance updates
Skillfulness in applying structure, cross-functional partnership, prioritization, and effective communication to solve complex problems across the organization
Experience in writing deliverables (i.e. technical requirements, project plans/updates, experiment results, and/or strategy documents) that are clear and concise for all audiences technical and non-technical
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
Experience working in an AR (Accounts Receivable) function
Experience in a startup and/or healthcare environment
General knowledge of payer/insurance landscape, particularly reviewing and implementing requirements for healthcare payer contracts
Technical savviness with tools such as Salesforce, ZenDesk, AdvancedMD/EHR, Availity, or similar platforms to spearhead continuous improvement
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Compensation Range: $95K - $106.2K
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What We Do
We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes.
With Rula, it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients.
For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need.
Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. We’re committed to reimagining how mental health is treated.
Why Work With Us
As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.
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