Parts Inside Sales Representative

Posted 12 Minutes Ago
Be an Early Applicant
Auburn, MA, USA
Hybrid
19-29 Hourly
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Building a better future for this generation and the next.
The Role
Sells parts and service solutions to fleet customers by identifying needs, recommending products or repairs, preparing quotes, maintaining customer relationships, updating CRM records, and pursuing sales opportunities. The representative collaborates with parts and service supervisors, coordinates with trailer sales, stays current on product features, and meets or exceeds sales goals while delivering strong customer service.
Summary Generated by Built In
As a Cox Automotive business, Cox Fleet delivers integrated uptime solutions designed to reduce downtime, improve fleet performance, and keep drivers safely on the road. Our nationwide operation combines more than 1,500 skilled technicians, 30+ company-operated service centers, and a network of over 65,000 service providers, all supported by 24/7/365 operational coordination. Together, we provide maintenance, repair, and fleet support services for equipment ranging from Class 8 trucks and 53-foot trailers to light-duty vehicles.
This is more than just a role with great pay and benefits - it's a chance to work and strengthen your skills with a company that invests in your success.
*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***
What You'll Do
  • Portray a welcoming and positive image
  • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
  • Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
  • Develop and cultivate strong buying relationships with customers
  • Utilize available training resources to stay up to date on product features
  • Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
  • Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
  • Maintain and update CRM system with customer visit schedule, and opportunity status
  • Utilize Sales Comparison Report to identify sales opportunities
  • Meet or exceed established Parts & Service Sales Goals
  • Other duties when requested by Parts & Service Sales Director

Requirements
  • High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
  • Strong verbal and written communication skills
  • Bachelor's Degree in Marketing or Sales preferred
  • Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
  • Proven track record in achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision.
  • Experience with Microsoft Applications and Karmak Fusion software a plus

USD 19.38 - 29.09 per hour
Compensation:
Hourly pay rate is in the range of $19.38 - $29.09/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

Skills Required

  • High school diploma or GED and 5 years of related experience, or an equivalent combination of education and experience
  • Strong verbal and written communication skills
  • Bachelor's degree in Marketing or Sales
  • Experience in sales, negotiations, marketing, and problem resolution
  • Proven track record of achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision
  • Experience with Microsoft Applications and Karmak Fusion software

What the Team is Saying

Belinda
Tonya
Chris
John Chapman
Kib Yahyehyrab
Jenny Arias

Cox Enterprises Compensation & Benefits Highlights

  • Healthcare Strength — Multiple medical plan options, preventive care, prescription coverage, telehealth, and dental/vision are highlighted alongside HSA/FSA support. Feedback suggests coverage quality and affordability are strengths for many.
  • Retirement Support — A 401(k) with a company match is repeatedly emphasized, and the employer match is often viewed as a notable advantage. Feedback suggests this is a potentially valuable long-term financial benefit.
  • Parental & Family Support — Paid parental leave, fertility coverage, adoption assistance, and subsidized backup childcare form a broad family-support offering. Feedback suggests these programs are a meaningful differentiator for caregivers.

Cox Enterprises Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Atlanta, Georgia
30,000 Employees
Year Founded: 1898

What We Do

Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!

Why Work With Us

Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Cox Enterprises Teams

Team
Product & Tech
About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQAtlanta, GA
Company Office Image
Austin, TX
Company Office Image
Burlington, VT
Company Office Image
Carmel, IN
Company Office Image
Draper, UT
Company Office Image
Irvine, CA
Company Office Image
North Hills, NY
Learn more

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Employee Relations & Ethics Manager

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
30000 Employees
92K-154K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account