Partnerships & Operations Analyst

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Partnerships & Operations Analyst to our New Ventures team in São Paulo!

This role is to join the Italian B2B team, responsible for managing a key portfolio of our largest potential clients. As a B2B Sales Manager, you will be expected to bring in significant new business to Wellhub, managing complex negotiations as well as supporting other members of the team with their accounts. The position will work closely with the team leaders to refine and improve business development strategy in Italy and strengthen our approach. This is a great opportunity to join a growing team in a market that is really gaining momentum on B2B sales and excited to have a game-changer candidate to take them to the next level.

YOUR IMPACT

• Execute and support the operational management of a digital channel: content updates, partner link governance, discount validation, and configuration management across platforms.
• Build and maintain weekly performance dashboards tracking key metrics (traffic, conversion, revenue per partner) across multiple affiliate and distribution channels, surfacing actionable insights proactively.
• Support commercial negotiations by preparing partner briefings, competitive price analyses, meeting summaries, and follow-up communications in both Portuguese and English.
• Manage the day-to-day communication cadence with external brand partners in BR and US, including outreach, status updates, and introduction coordination.
• Monitor task dependencies with Legal, Engineering, and Marketing within their scope, flag obstacles and timeline risks to their direct leader promptly, and keep relevant parties informed of status updates
• Use AI tools (Claude, Gemini, or equivalent) daily for task automation, reporting, and documentation, with an expectation of active agents and structured workflows, not one-off prompts.
• Maintain and update live program documentation, capturing decisions, partner statuses, and lessons learned with consistency and rigor.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Reside in São Paulo.
• Availability to go to the office when required.
• Previous experience in commercial operations, e-commerce, digital partnerships, or affiliate marketing.
• Takes ownership of assigned tasks and manages workload responsibly without needing to be micromanaged.
• Data-driven in practice: you build your own reports, identify anomalies before being asked, and communicate findings in clear business language, not raw numbers.
• A strong communicator in both Portuguese and English, capable of managing external partner relationships professionally and contributing constructively to cross-functional team discussions.
• Open to feedback and proactive about your own development: you incorporate suggestions quickly, seek out resources independently, and update documentation without being prompted.
• An active daily user of generative AI tools for operational efficiency.
• Adaptable to changing priorities: you adjust flexibly to shifting tasks, flag obstacles to your leader early, and participate actively in finding solutions.
• Curious about how digital ecosystems work and how your actions connect to broader stakeholder outcomes, with a growing understanding of compliance and process integrity.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in data analysis or reporting and demonstrated comfort with AI-assisted workflows are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

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