Jobs at Wellhub

Own and evolve Wellhub’s observability platform as a scalable, resilient Observability-as-a-Service ecosystem. Build self-service tooling, golden paths, developer abstractions, and cloud-native infrastructure on Kubernetes. Improve metrics, logs, traces, profiling, telemetry cost efficiency, and platform reliability while establishing engineering standards and RFC processes. Collaborate with teams to enable end-to-end service ownership and deliver intuitive internal tools.

Analyze client and operational data, identify process improvement opportunities, lead transformation initiatives, coordinate cross-functional stakeholders, document policies and workflows, organize training and alignment sessions, and develop solutions that improve efficiency and reduce errors across partner operations.

Supports HR client operations in Latin America by analyzing client data, identifying process improvements, coordinating projects and stakeholder initiatives, documenting policies and workflows, supporting sales teams, and implementing controls to improve efficiency and reduce errors. The role requires collaboration with technical and non-technical teams, client communication, training coordination, expectation management, and delivering insights through presentations and operational analysis.

Lead product strategy and roadmap execution for Wellhub’s Referral Program and Client Management capabilities. Define requirements, prioritize high-impact initiatives, collaborate with engineering, design, operations, and business teams, and guide products through the full lifecycle from ideation to post-launch optimization. Use analytics, research, and KPIs to measure success and identify growth opportunities while supporting scalable marketplace growth.

Manage a portfolio of large, complex enterprise clients throughout the client lifecycle. Responsibilities include developing account sales plans, driving renewals, expansions, upselling, cross-selling, and renegotiations; engaging HR and executive stakeholders; using data and market analysis to support retention and negotiations; providing product feedback; and collaborating across teams to improve client experience.

Manage a portfolio of large, complex enterprise clients throughout the customer lifecycle. Drive renewals, expansions, upselling, cross-selling, and contract renegotiations while developing client sales plans. Build relationships with HR leaders and C-level stakeholders, use data and market analysis to support retention and negotiations, provide product feedback, and collaborate cross-functionally to improve client experience.

Manage a portfolio of large, complex enterprise clients throughout the lifecycle. Drive renewals, expansions, upselling, cross-selling, and contract renegotiations; build relationships with HR and C-level stakeholders; use data and market analysis to guide retention and negotiations; and relay client feedback to product teams.

Drafts and negotiates complex commercial agreements across Europe, advises on indirect sales channels, and manages legal risks in Italian and Spanish markets. Leads contract lifecycle improvements, legal technology adoption, workflow automation, SOP development, and commercial team training. Provides senior escalation support for complex matters while partnering with local counsel and cross-functional teams. Requires substantial in-house commercial contracting experience and fluency in Italian, Spanish, and English.

Provide commercial legal support across European jurisdictions: draft, review, and negotiate contracts; optimize contract processes and templates; implement Legal Tech (AI/CLM); deliver training and SOPs; advise cross-functional teams on compliance and data protection.

Advise Brazilian business teams on vendor and B2B contracts, public-sector deals, intellectual property, commercial terms, and privacy. Counsel senior leadership on legal risks and business strategy, deliver compliance training, oversee litigation and external law firms, and use AI tools to improve contract and bidding workflows. Supervise junior legal staff and support cross-functional initiatives in a global technology company.

Manage post-sale client relationships for a portfolio of large accounts, drive launches and engagement strategies, analyze client data, coordinate cross-functional teams, and own renewals, expansions, and commercial agenda to increase member engagement and retention.

Manage a portfolio of large post-sale client accounts, lead launches and ongoing engagement, analyze client data to drive user growth, present best-practice workflows, own commercial agenda including renewals and expansions, and collaborate cross-functionally to meet client and company goals.

Manage post-sale relationships for a portfolio of large accounts, drive launches and renewals, analyze client data to grow member engagement, collaborate cross-functionally, and own commercial outcomes including renewals and expansions.

Owns wellbeing engagement strategy for more than 1,000 SMB accounts through scalable digital campaigns, webinars, nurture sequences, self-service toolkits, and automated journeys. Analyzes campaign and usage data to identify behavioral trends, develop strategic recommendations, and improve subscriber growth and employee activation. Serves as the engagement subject matter expert while partnering with leadership, Sales, Client Success, CX, and Digital Solutions teams.

Lead Partner Marketing strategy and execution for France & Benelux: build partner value propositions, drive regional partner growth and engagement, manage budgets, run events and campaigns, align cross-functionally, use data and AI tools to optimize initiatives, and support network growth and partner satisfaction.

Lead Brazil client operations to ensure high-quality support and operational excellence. Own issue prevention/resolution, stakeholder alignment between Customer Success and Product, root-cause elimination, performance monitoring, talent development, and strategic client relationship management to drive product and process improvements.

The Business Development Executive I will engage prospects, manage client expectations, achieve sales goals, and promote workplace wellness.

Design and scale 0-to-1 commercial GTM playbooks for supply-side partnerships. Model partner performance and ROI, deploy AI-driven workflows and automation, bridge partners to Finance/Legal/Product/Ops, run rapid pilots, and optimize contract terms to drive network expansion and cost savings.

The Business Development Executive I at Wellhub engages prospects, collaborates with the sales team, manages client expectations, and aims to exceed sales goals. They will educate clients about the company's wellness mission and participate in networking events.

Manage a portfolio of large German corporate accounts post-sale: own relationships, drive launches and engagement, analyze client data, present best practices, lead renewals/expansions/negotiations, and coordinate cross-functionally to increase member growth and wellbeing uptake.