Partnerships Manager

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

This role will focus on activating partnerships through targeted campaigns and communication, supporting the team to drive awareness, member engagement and performance through ALL Rewards points. The role includes reporting, enhancing partnership visibility through in-hotel and digital channels with the MEA APAC commercial team and supporting internal communication to raise Heartists’ awareness for loyalty recruitment and engagement.

This role can be based in either one of our following locations:

• Australia
• Singapore
• Thailand
• United Arab Emirates

Getting to know the role and your responsibilities

• Support the development of loyalty partnerships and sponsorship objectives and priorities for the Hub
• Manage and drive the roadmap of loyalty partnership initiatives, communicating with stakeholders to maintain commitment in achieving the objectives
• Support the management and execution of yearly loyalty partnerships and sponsorship activities
• Partner with the digital team to localize partnership animation across ALL.com and the APP, ensuring that the most relevant partners and offers are showcased
• Support the Loyalty Operations teams to educate hotels about the most relevant partnerships that may support the recruitment or engagement of members
• Working closely with the central and international partnership teams, share best practice and innovative campaign ideas to support revenue growth and new partner acquisition streams
• Support the development of processes to funnel new partnership/sponsorship leads into the team, with clear metrics required to fast-track reviews and analysis
• Support the ongoing forecast, communication, and reporting of Partnerships on behalf of the MEA APAC region, increasing visibility and awareness

Qualifications

What we need from you

• Advanced knowledge and experience in marketing and analytics
• Intermediate project management skills
• Advanced proficiency in Microsoft Excel, Outlook, Powerpoint and Teams
• Entrepreneurial and strategic mindset with a strong ability to detect potential
• Excellent communication skills and ability to build relationships at all organizational levels
• Strong commercial acumen
• A bachelor degree in Marketing or Business Management
• Relevant experience in Partnerships, Loyalty or Account Management preferably within Hospitality, Financial Services or Airlines

Additional Information

• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.