Partnership Associate, Freetown (Sierra Leone)

Posted One Month Ago
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Hiring Remotely in Sierra Leone
Remote
Mid level
Greentech • Energy • Solar • Renewable Energy
The Role
Supports Microfinance Institution partners by providing product information, resolving customer and channel issues, managing branch inventory, driving territory sales, supporting marketing activations, training partner staff, handling aftersales and warranty needs, and consolidating market, sales, travel, branch, and stock reports. The role requires extensive field travel across Sierra Leone and Liberia, strong communication, customer service, problem-solving, and sales execution skills.
Summary Generated by Built In
Location: Sierra Leone & Liberia
About the role:
The Partnership Associate will work closely with the Commercial team (Partnership Sales) to serve existing and potential Microfinance Institution partners by providing product and service information, supporting trade activations while resolving product issues effectively.

What you would be expected to do:
  • Drive sales across consumer sales channels in the assigned territory.
  • Branch level inventory management
  • Receiving client queries and resolving consumer and channel queries with stipulated guidelines and timelines.
  • Provide assistance towards trade activations and marketing campaigns as per set plans.
  • Planning and conducting product and sales trainings to partner staff.
  • Fulfilling within reasonable time aftersales and warranty requirements.
  • Consolidating reports on other companies selling similar products, routes traveled, branches visited and activated, sales and stock position etc.
  • Performing any other duties that may be assigned.

You might be a strong candidate if you:
• Has a Degree or advanced Diploma in a business administration/ sales and marketing.
• Has two to five years’ hands on experience in service/ FMCG or Renewable Energy industry.
• Is computer literate with proficiency in MS Excel, MS Word and MS PowerPoint.
• Strong customer focus
• Keen to deliver high standards of service.
• Must be ready to travel 75% of the time
• Excellent people skills.
• Good communication skills with fluency in both written and spoken English and spoken local               language corresponding to the area of assignment.
• Clear thinking/problem solving ability.
• Results oriented and able to prioritize measurable goals.
• Possesses an Android phone.

What Sun King offers:
  • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
  • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.

Skills Required

  • Degree or advanced diploma in business administration, sales, or marketing
  • Two to five years of hands-on experience in service, FMCG, or renewable energy
  • Proficiency in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint
  • Strong customer focus
  • Ability to deliver high standards of service
  • Willingness to travel 75% of the time
  • Excellent people skills
  • Fluency in written and spoken English and the local language for the assigned area
  • Clear thinking and problem-solving ability
  • Results-oriented with the ability to prioritize measurable goals
  • Android phone

Sun King Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sun King and has not been reviewed or approved by Sun King.

  • Pay Growth & Progression — Corporate and regional office settings often feature yearly salary increases paired with reasonable base pay in customer service and administrative roles. Performance-linked structures are described as part of the compensation approach in these environments.
  • Strong & Reliable Incentives — Office-based and some sales roles are described as offering good incentives that reward performance. Operational support such as device-financing tools helps sales staff pitch products and can enhance earnings potential.
  • Healthcare Strength — Certain field-sales roles explicitly include family health insurance alongside allowances in markets like Nigeria. These provisions add tangible value to total compensation for eligible employees.

Sun King Insights

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The Company
HQ: Nairobi
1,999 Employees
Year Founded: 2007

What We Do

Sun King designs, distributes, installs, and finances solar energy solutions for consumers who lack reliable access to traditional electrical grids.

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