Jobs at Sun King

Coordinate transportation, fleet, and last-mile delivery operations across Tanzania. Responsibilities include dispatch scheduling, shipment tracking, route optimization, fleet maintenance and compliance, transporter performance monitoring, contract documentation, logistics reporting, data management, audits, and process improvement. The role also supports cross-functional coordination during high-volume distribution periods and requires strong ERP, Excel, reporting, communication, and organizational skills.

Own the software product layer for connected devices, including firmware, device management, telemetry applications, manufacturing systems, and logistics automation. Lead product discovery, prototyping, requirements, testing, rollouts, data usage tracking, and stakeholder coordination. Partner with embedded, data, manufacturing, quality, procurement, and operations teams to automate workflows and improve device and business-process visibility.

Leads global product marketing for PAYG phones, including positioning, portfolio strategy, launches, GTM execution, campaigns, digital acquisition, customer journey optimization, market intelligence, sales enablement, and cross-functional coordination. The role supports country teams and partners across emerging markets while optimizing marketing performance, customer adoption, usage, renewals, and revenue growth.

Lead partnership sales across North and South India by onboarding and managing business partners, achieving sales targets, developing new channels, building prospect pipelines, conducting customer demonstrations, and strengthening client relationships. The role includes strategic sales planning, CRM adoption, customer experience monitoring, field audits, partner activation, and frequent travel. Candidates need 5+ years of B2B, institutional, partnership, or CSR-focused sales experience, regional language skills, and willingness to relocate to Bengaluru or Hyderabad.

Leads workforce training and capability development across Togo, partnering with sales, collections, operations, and customer-experience leaders. The role manages curricula, learning technology, LMS administration, training analytics, content localization, mentor development, and readiness for new products and market expansion. It also oversees training budgets, quality assurance, field audits, and measurement of learning impact on business KPIs. The manager leads Regional Mentors and delivers mobile-first learning for geographically dispersed frontline teams.

Manages Sun King's Ethiopia after-sales operations, including customer complaints, warranty claims, repairs, product replacements, spare parts, and technical support. Leads and develops service teams, coordinates partners, monitors service KPIs and NPS, improves workflows, prepares performance reports, and ensures compliance with company and industry standards. The role also translates global after-sales strategy into local operational plans and drives service efficiency, customer satisfaction, and profitability.

Lead global customer lifecycle and CRM strategy to drive engagement, retention, repeat purchases, and LTV. Design automated journeys, execute multi-channel CRM campaigns (WhatsApp, SMS, Email, RCS, Push, In-app), manage MarTech platforms, perform segmentation and measurement, optimize performance through testing, and partner cross-functionally to implement integrations and new channel capabilities.

Oversee LPG supply chain operations in Kenya, including bulk transportation, inventory planning, cylinder asset lifecycle management, vendor performance, replenishment, loss governance, and regulatory compliance. The role manages supply continuity, warehouse and depot stock, vendor credit terms and SLAs, cylinder recertification, safety standards, reporting, and operational efficiency across the LPG network.

Leads Sun King’s Kenya LPG physical operations, including supplier intake, bulk transport, inventory replenishment, depot infrastructure, cylinder lifecycle management, and last-mile delivery. Develops scalable multi-product delivery capabilities, optimizes routing and fleet utilization, ensures safety and regulatory compliance, manages operational budgets and KPIs, and builds cross-border logistics teams and standardized procedures.

Leads end-to-end LPG physical operations in Zambia, including supplier intake, bulk transport, inventory replenishment, depot infrastructure, cylinder lifecycle management, and last-mile delivery. Develops scalable delivery capabilities for LPG and other product categories, optimizing routing, fleet utilization, cost-to-serve, safety, compliance, working capital, and service quality. Manages cross-market teams, budgets, KPIs, SOPs, and continuous improvement initiatives.

Own end-to-end product design for mobile and staff tools used by customers, field agents, and operations teams. Conduct field research, usability testing, interaction and visual design, prototyping, design-system development, engineering handoff, and post-launch measurement. Design for low-end Android devices, offline use, low digital literacy, multiple languages, and intermittent connectivity. Collaborate with product, engineering, data, and market teams, using AI tools to accelerate exploration and testing. Regular travel to Sun King markets is required.

Lead country-level marketing for the PAYG smartphone portfolio in Zambia. Develop integrated campaigns, product messaging, digital content, promotional materials, sales tools, launches, and market activations. Monitor customer behavior, market trends, and competitors; collaborate with sales, product, customer care, optimization teams, and external partners; and evaluate campaign performance to improve demand generation, brand visibility, customer engagement, and phone sales.

Leads country-level marketing strategy and execution for PAYG smartphones in Tanzania. Responsibilities include developing integrated campaigns, creating product messaging and sales content, coordinating launches and promotions, monitoring market and customer trends, collaborating with sales and cross-functional teams, and evaluating campaign performance to improve demand generation, brand visibility, and customer engagement.

Designs and executes functional, regression, integration, UI, and API testing; develops automation frameworks; tracks and analyzes defects; integrates tests into CI/CD pipelines; validates production issues and hotfixes; collaborates with developers on fixes; participates in design reviews; maintains QA documentation; and improves testing processes, coverage, reliability, and release confidence.

Oversee regional sales, distribution, team performance, trade execution, reporting, customer collections, repossession, recruitment, training, resource allocation, and budget control across assigned Benin markets. The role is accountable for revenue targets, default-rate management, team headcount, sales visibility, incentives, operational excellence, and timely business reporting.

Leads Sun King’s Ethiopia PayGo business, overseeing national sales, collections, revenue targets, field distribution, channel management, corporate sales, marketing campaigns, customer service, budgeting, and team development. The role manages regional and area leaders, improves repayment and portfolio performance, expands rural market reach, builds institutional partnerships, and coordinates cross-functional initiatives to drive sustainable growth in solar product access.

Manages credit risk and portfolio health for EasyBuy Ethiopia. Responsibilities include reviewing portfolio performance, conducting internal audits, improving underwriting and collections processes, maintaining risk controls, segmenting portfolios, managing field pilots, investigating fraud, researching industry trends, and producing risk reports. The role also recommends policy updates and mitigation actions while coordinating with field teams and stakeholders.

Leads regional sales, collections, and direct distribution operations for PAYG solar products. Manages Area Business Managers, Store Executives, and Energy Officers; recruits, trains, motivates, and monitors team performance. Drives sales and collection targets through field visits, joint selling, market activations, customer issue resolution, and route planning. Oversees regional growth, customer service, marketing spend, inventory and logistics coordination, competitive activity, and operational standards.

Build and manage AWS infrastructure, Kubernetes deployments, GitOps CI/CD pipelines, data stores, observability systems, and incident response processes. The role supports multiple engineering and data teams, including managing MongoDB and Elasticsearch clusters, Grafana and Prometheus monitoring, IAM services, and scalable, highly available cloud-native systems.

Processes purchase orders, invoices, expense forms, and payment requests; reconciles bank accounts and financial records; assigns expenses to accounts and cost centers; maintains organized accounting documentation; and prepares payments. The role requires a Finance or Accounting degree, strong data entry and reconciliation skills, proficiency in Microsoft Office, attention to detail, integrity, communication, organization, and the ability to meet strict deadlines with minimal supervision.