Partnership Strategy & Operations
- Leverage data to drive the formulation and execution of strategic initiatives that align with the Partnership Team and Choice’s overall business goals and objectives
- Support the optimization of operational processes impacting the Strategic Alliances function to ensure efficiency, scalability, and continuous improvement
- Lead and manage strategic projects from conception to completion, ensuring timely delivery and successful outcomes; champion innovation and drive operational effectiveness
- Establish performance dashboards and track key performance indicators (KPIs) to measure the success of strategic initiatives and operational improvements
- Develop and own the end-to-end execution of the Strategic Partnerships playbook, partnering with internal key stakeholders to identify and document required partner launch, onboarding, customer care, performance measurement and retention strategies
- Review partner integration, launch protocols, customer care processes and support operational activities on a frequent basis to advise leadership on the implementation of beneficial continuous improvement initiatives
- Effectively communicate recommendations to Senior Leadership and external relationships
Relationship & Stakeholder Management
- Develop and sustain long-term relationships with key partners, ensuring mutual growth and success
- Coordinate with internal and external stakeholders to optimize existing relationships and generate incremental value for both parties
- Support quarterly business reviews to discuss current business performance and joint initiatives to drive in year performance growth
- Collaborate with internal teams, including legal, distribution, marketing, and technology, to ensure seamless coordination on partner-related initiatives
- Navigate internal and external organizations to identify the key stakeholders and decision makers, unblock issues when they arise and manage accordingly
- Develop visually engaging and concise presentations that effectively communicate the business and financial merits and considerations associated with recommended partnership strategies to senior leadership and potential partners
- Prepare presentations to executive leadership illustrating the risk/return characteristic of alliance opportunities
- Produce tailored pitch decks which demonstrate the strategic value of key initiatives designed to attract new and enhance existing partnerships
- Bachelor’s Degree from a four-year college or university in Finance, Business Management, Hotel Management, or a relevant field of study is required
- MBA/Project management certification a plus
- A minimum of 5 years of experience in Consulting, Strategy, Partnership Program Implementation/Integration/Operations, and related fields. Experience within the hospitality/hotel management/travel industry is a plus but not required
- Background in the consulting field with a proven ability to build presentations and articulate recommendations to a senior level audience preferred
- Experience managing multiple competing priorities with a proven ability to successfully drive medium to large sized operational projects with external partners and cross-functional internal key stakeholders
- Proven ability to collaborate with and influence internal partners across the enterprise to identify and deliver process optimization strategies/efficiencies
- Ability to concisely communicate complex topics including to senior leadership and all internal constituents
- Financial savvy with ability to articulate the strategic and financial merits/considerations of prospective relationships to internal and external stakeholders, including potential partners
- Strong strategic thinker who can translate market trends, partner priorities and internal focus areas into actionable strategic roadmaps
- Strong analytical acumen; ability to translate data into insight and excellent attention to detail
- Strong will to win, attention to detail, focus on efficient management and willingness to roll up your sleeves
- High degree of intellectual curiosity, comfort with ambiguity, ability to bring structure to complex and disjointed processes
- Ability to excel in a highly dynamic, fast-paced and ambiguous space. Highly proactive and comfortable acting with autonomy
Salary Range
The salary range for this position is $114,000 to $135,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, qualifications, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice’s Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice’s Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
Skills Required
- Bachelor's Degree in Finance, Business Management, Hotel Management, or a relevant field
- 5 years of experience in Consulting, Strategy, or Partnership Program Implementation
- MBA or Project management certification
- Ability to communicate complex topics to senior leadership
- Experience managing operational projects with external partners
Choice Hotels International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Choice Hotels International and has not been reviewed or approved by Choice Hotels International.
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Healthcare Strength — Benefits are described as broad, including medical, dental, and vision coverage alongside telehealth and an Employee Assistance Program. Wellness programs and related wellbeing offerings are also explicitly included in the package.
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Leave & Time Off Breadth — Time-off support is positioned as extensive, spanning paid vacation, personal and sick leave, and paid family care leave. Backup child and elder care, adoption assistance, and designated “wellbeing days” add breadth beyond standard PTO.
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Retirement Support — Retirement and financial programs include a 401(k) and Roth 401(k) as well as HSA options and financial education resources. Bonuses and referral bonuses are also listed as part of the broader rewards mix.
Choice Hotels International Insights
What We Do
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success
