What's It Like to Work at Choice Hotels International?

Key Insight for Candidates

• Team Support: Teamwork and collaboration are repeatedly emphasized, with open communication and supportive coworkers described as a core part of the day-to-day environment. A welcoming atmosphere is highlighted in functions like Admin, IT, HR, and some front-desk teams.
• Belonging & Inclusion: Inclusion is positioned as a priority, supported by associate-led resource groups and external recognition tied to women’s workplace experience and wellness. The environment is framed as one where people feel welcome and respected across diverse backgrounds.
• Benefits & Perks: A comprehensive benefits package is described, including medical coverage, retirement savings, generous paid time off options, recognition programs, and hotel discounts. Flexibility in certain corporate roles is also presented as a meaningful perk.

• Low Compensation: Pay is characterized as low relative to workload in multiple frontline hotel roles, alongside complaints about limited raises, lack of bonuses, and multi-job demands without pay adjustments. Compensation concerns appear to be a recurring constraint on overall employer perception.
• Weak Management: Management quality is depicted as highly variable, with reports of disorganization, emotionally unstable or hostile behavior, and inconsistent leadership—especially at individual properties. High turnover and insufficient training are linked to these management problems in several examples.
• Toxic Culture: Workplace dynamics such as cliques, backstabbing, politics, and bias are described in certain teams or locations, undermining consistency of the culture experience. These conditions are noted alongside pressure from unrealistic deadlines and poor accountability in some functions.