Partner Operations Manager

Posted 5 Hours Ago
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Huixquilucan de Degollado, Huixquilucan, México, MEX
In-Office
Junior
Healthtech • Telehealth
The Role
Manage Philips’ distributor and partner operations across Mexico, including onboarding, contracts, documentation, training coordination, and partner-system enrollment. Support performance reviews with Partner Account Managers, analyze business results, identify growth opportunities, and develop operational processes, metrics, and reporting. Collaborate with commercial and sales operations teams to improve partner performance and strengthen the indirect sales channel.
Summary Generated by Built In
Job TitlePartner Operations Manager

Job Description

Partner Operations Manager:

Play a key role in strengthening Philips' indirect channel strategy by optimizing partner operations, improving partner performance, and building strong relationships with distributors across Mexico.

Your role:

  • Serve as the primary operational link between Philips and our distribution partners, ensuring a smooth and effective partner experience throughout the lifecycle.

  • Manage the onboarding of new partners, including registration, contracts, documentation, training coordination, and enrollment in partner systems and portals.

  • Partner closely with the Partner Account Manager (PAM) to support partner performance reviews, analyze business results, and identify opportunities for growth and improvement.

  • Develop and evolve operational processes, performance metrics, and reporting structures that enable sustainable and profitable partner growth.

  • Collaborate with commercial and sales operations teams while gaining exposure to channel management and partner development initiatives that strengthen Philips' indirect business model.

You're the right fit if:

  • You have 2+ years of experience in partner operations, sales operations, channel management, or a related field.

  • You have experience working with distributors, partners, or indirect sales channels and are comfortable engaging with external stakeholders.

  • Your skills include data analysis, process management, performance tracking, and the ability to translate insights into action.

  • You have a Bachelor's Degree in Business Administration, Sales, Operations Management, Vocational Education, or an equivalent qualification.

  • You have intermediate English communication skills (written and spoken) and can confidently collaborate across teams.

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

This is an office-based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Skills Required

  • 2+ years of experience in partner operations, sales operations, channel management, or a related field
  • Experience working with distributors, partners, or indirect sales channels
  • Experience engaging with external stakeholders
  • Skills in data analysis, process management, and performance tracking
  • Ability to translate insights into action
  • Bachelor’s degree in Business Administration, Sales, Operations Management, Vocational Education, or an equivalent qualification
  • Intermediate English communication skills, written and spoken

Philips Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.

  • Retirement Support Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
  • Flexible Benefits Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.

Philips Insights

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The Company
HQ: Cambridge, MA
80,000 Employees
Year Founded: 1891

What We Do

Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​ ​ We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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