The role & impact
As a Partner Consultant, you will act as a strategic advisor and technical expert, bridging the gap between sales strategy and customer success. You will take ownership of the technical solution strategy, translating ambiguous partner requirements into scalable approaches while identifying risks early to influence deal strategy and recommend vital solution trade-offs.
Your work guides partners through their entire journey with Xero, from initial solution design and technical scoping to guided migration and implementation. By leveraging deep product and accounting knowledge, you ensure our partners achieve maximum long-term value, turning technical success into lasting platform advocacy.
The team & how they connect
You will join a collaborative team that sits at the intersection of Sales, Product, and our Accounting Partners. We work closely together to ensure our customers have the right technical foundations to thrive, sharing market feedback internally to help shape the future of our software.
The team is currently working on
Leading technical scoping and solution design to create documented, prescriptive plans for partner success.
Developing and delivering customised product demonstrations that showcase how our platform solves unique workflow challenges.
Guiding new partners through technical implementation and migration, mapping workflow changes to ensure smooth adoption.
Driving "sell through" activities by presenting at industry events to educate the community on platform expansion.
Where and how you can work
This role offers a flexible hybrid working model, blending the benefits of working from home with purposeful collaboration in our modern office spaces. You will participate in "boost days" designed to bring our teams together for connection and creative problem-solving. We can also explore the opportunity to work remotely.
Here are some of the things we're looking for, for this role
You bring deep operational experience within an accounting or bookkeeping firm, allowing you to speak the language of our partners fluently.
A talent for leading technical discovery in complex environments and defining clear solution strategies for diverse stakeholders is essential.
You possess the ability to translate intricate technical concepts into persuasive, clear stories for both training sessions and executive presentations.
Solving problems comes naturally to you, especially when it involves diagnosing technical hurdles and providing actionable solutions.
You enjoy collaborating across sales, marketing, and product teams to ensure the customer remains at the heart of every decision.
Background in pre-sales, technical account management, or professional services would be a fantastic addition to the team.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Operational experience within an accounting or bookkeeping firm
- Ability to lead technical discovery in complex environments
- Translate technical concepts into clear stories for training and presentations
- Collaborate across sales, marketing, and product teams
- Background in pre-sales, technical account management, or professional services
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
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Parental & Family Support — Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
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Healthcare Strength — Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
