Be an Early Applicant
Curiosity wanted. Innovation required.
The Role
Loads, stages, retrieves, and fulfills customer and contractor merchandise orders. Provides customer service, assists with checkout and product selection, replenishes inventory, operates store technology and power equipment safely, collects carts, and maintains clean work areas. Supports Pro or Garden Center customers, loads vehicles accurately, maintains product quality, and follows all safety and security procedures.
Summary Generated by Built In
Key Responsibilities
Required Qualifications
Preferred Qualifications
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
- Customer Service
- Provides SMART customer service through the execution of Lowe's customer service policies, procedures, and programs
- Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
- Supports checkout, fulfillment, and customer assistance needs throughout the store
- Pulls, stages, and prepares customer and contractor orders accurately and efficiently
- Use power equipment and store technology safely and effectively to move, stage, and load merchandise
- Maintains in-stock conditions by down stocking and replenishing merchandise as needed
- Supports large order fulfillment while maintaining product quality and accuracy
- Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot
- Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- Communicates all stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
- Follows all Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices
- Performs additional duties as assigned
- The following are additional responsibilities for the Loader role specific to Pro.
- Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
- Proactively engage Pro customers while assisting with loading, staging, and order fulfillment
- Remains visible and available to support customers in the Pro loading area, including under the Pro canopy
- Responds quickly to customer loading requests and helps ensure efficient service for large or complex orders
- Builds relationships with repeat Pro customers and supports enrollment in MyLowe's Pro Rewards and Pro Credit offerings
- Ensures Pro Standards are maintained in parking lot and under Pro canopy.
- Completes required power equipment and spotter training to support safe and efficient loading practices
- Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
- Ensure orders are loaded accurately while maintaining product quality and safety standards
- The following are additional responsibilities for the Loader role specific to the Garden Center.
- Assists customers and associates with loading products and completing orders in the Garden Center
- Remains visible and available to support customer needs throughout the Garden Center loading area
- Completes required power equipment and spotter training to support safe and efficient loading practices
- Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
- Supports the completion of large, high-quality orders while maintaining product accuracy and safety
- Partners with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup
Required Qualifications
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Ability to obtain sales related licensure or registration as may be required by law
Preferred Qualifications
- High school diploma or GED
- 6 Months Retail experience
- 6 Months Experience as a Loader at any home improvement or hardware retailer
- 6 Months Retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
- 6 Months Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Skills Required
- At least 6 months of experience using a computer, including entering, accessing, modifying, or outputting information
- At least 6 months of experience using common retail technology, such as smartphones and tablets
- Ability to obtain sales-related licensure or registration when required by law
- High school diploma or GED
- At least 6 months of retail experience
- At least 6 months of experience as a loader at a home improvement or hardware retailer
- At least 6 months of retail merchandising experience, including stocking, down stocking, product recovery, pricing, signage, and housekeeping
- At least 6 months of experience inspecting, carrying, loading, or unloading products or materials in or out of vehicles
Lowe’s Compensation & Benefits Highlights
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Retirement Support — A 401(k) plan with a company match of up to 4.25% when contributing 6% is highlighted, with participation generally available shortly after hire under plan rules. Feedback suggests this match meaningfully boosts long-term compensation for eligible associates.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers a 15% discount on shares for eligible associates. This provides accessible equity as a complement to wages and traditional benefits.
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Parental & Family Support — Eligible full-time hourly and salaried associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave. Family-care resources and counseling further support dependents and caregivers.
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The Company
What We Do
It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.
Why Work With Us
We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.
Gallery
Lowe’s Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
