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The Role
The Paralegal at Qualtrics supports legal operations by assisting the sales team with contract drafting, negotiation, and legal research, ensuring compliance and efficiency.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Paralegal
Why We Have This Role
This role is essential for facilitating the legal operations within Qualtrics by supporting various departments, primarily the sales team. By assisting with contract drafting and negotiation, the role ensures that agreements are legally sound and protect the company's interests. The opportunity to design and implement process improvements also highlights the importance of efficiency in legal workflows. Researching and summarizing legal issues enables the team to stay informed about relevant regulations and policies, which is crucial for informed decision-making across departments. Additionally, providing legal advice helps mitigate risks and enhances compliance while promoting a culture of legal awareness within the organization. This position not only supports immediate legal needs but also offers valuable exposure to different facets of law, making it a great starting point for individuals pursuing a legal career.
How You’ll Find Success
To thrive in the Paralegal role at Qualtrics, you will need to cultivate certain mindset and skill attributes:
- Self-Motivation: Take initiative in your work and show a willingness to go above and beyond. This includes proactively seeking out tasks that need completion and finding ways to streamline processes or improve efficiency within the team.
- Ownership Mentality: Treat your responsibilities as if they were your own business. Demonstrate accountability in your work, ensuring that projects are completed accurately and on time. Embrace challenges as opportunities for growth and development.
- Quick Learner: The legal landscape can be complex and fast-paced. Being able to absorb information rapidly and apply what you've learned will be key. Engage with available resources, including fellow team members, legal databases, and training materials. Don’t hesitate to ask questions—curiosity is vital for your success.
- Effective Communication: Success in this role also hinges on your ability to communicate clearly and effectively, whether you're drafting legal documents, summarizing legal issues, or interfacing with different departments. Tailor your communication style to your audience, ensuring clarity and collaboration.
- Adaptability: The legal environment at Qualtrics may evolve as business needs change. Being open to new ways of working, tools, and processes, and adapting to various situations will help provide the flexibility required in this dynamic role.
How You’ll Grow
Your growth in the Paralegal position will be a direct result of your engagement and performance. Here’s how you can expect to evolve:
- Support in Complex Matters: As you become more experienced, you will take on increasingly complex legal matters. Your ability to handle intricate issues will be a clear indicator of your progress. You’ll gain confidence in your legal knowledge and skills, enabling you to take on more independent work and responsibility.
- Enhanced Analytical Skills: You will refine your analytical abilities through real-world application. You'll learn to dissect legal documents, analyze contractual obligations, and anticipate potential legal issues. This skill set will not only benefit your current role but will also be invaluable if you choose to pursue further legal education or a career as an attorney.
- Organizational Excellence: You will develop exceptional organizational skills as you manage various projects and legal documents. Learning to prioritize effectively while ensuring that all deadlines are met will enhance your efficiency and effectiveness as a legal professional.
- Building Relationships: Your role requires collaboration with various teams, which means you’ll have ample opportunity to cultivate professional relationships. These networks can be beneficial for mentorship, collaboration on projects, and potential career advancement within or outside Qualtrics.
- Communication Mastery: Both written and oral communication will improve as you draft legal documents, engage in negotiations, and participate in meetings with various stakeholders. You’ll learn to present complex legal concepts clearly and persuasively, a skill that is essential in any legal career.
- Career Path Insight: The Paralegal role can provide you with a clear view of the legal profession. You will observe and learn from attorneys, gaining insights into various legal practices and specializations. This exposure will help clarify your career aspirations, whether that involves attending law school or pursuing other legal careers.
Through a combination of practical experience, mentorship, and self-driven initiatives, you will grow significantly in your role, establishing a solid foundation for a successful career in law.
Things You’ll Do
- Provide support across a wide range of transactional legal matters and subjects
- Help manage and own long-term goals and projects for the legal team
- Develop, implement, and execute new internal tools
- Build solid relationships with sales, finance, and other teams
- Coordinate electronic signatures and maintain contract records and filings
- Provide limited support for litigation
- Identify and implement methods for streamlining existing processes
What We’re Looking For On Your Resume
- Bachelor’s Degree, preferably in law
- Interest in the law preferred (paralegal or legal internship experience, or even a general interest in possibly attending Law Society or King’s Inns)
- Demonstrated ability with critical thinking and formal writing
What You Should Know About This Team
- The Legal team at Qualtrics is a hard-working, fun-loving, and dynamic group. We focus on solving problems and empowering our business teams to run, not walk.
- We are always pragmatic—protecting the company from risks that really matter and never slowing it down over issues that are only theoretical. We get the opportunity to work with every department in the company as well as outside counsel, vendors, partners, and (most meaningfully) customers. We strive to avoid pretentiousness and instead focus on working hard, having fun, and delivering results.
- This role sits in our Dublin office (EMEA HQ)
- The legal team strives to be pragmatic and collaborative
- You will receive robust training and mentoring from attorneys and senior paralegals/contract managers
Our Team’s Favorite Perks and Benefits
- Access to our incredible gym and yoga studio
- Catered lunches in our EMEA HQ in Dublin - 5 days a week
- A wide range of drinks and snacks for you to enjoy throughout the day
- Fully furbished pub/beer garden onsite (bring a guest on a Thursday/Friday!)
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.
Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
