As a Staff II – Outsourced IT Technical Consultant, you will work alongside a dynamic team to support the IT infrastructure and service needs of our clients. You will provide remote IT support, assist in the administration of cloud services, and contribute to the planning and deployment of technology projects. This role is designed for professionals ready to build on foundational experience in IT support and infrastructure.
Key Responsibilities:Provide remote helpdesk and desktop support for end users.
Administer and troubleshoot Microsoft Office 365 and Azure services.
Assist with user management in Active Directory and AzureAD.
Support day-to-day operations of client networks, servers, and security systems.
Perform software updates, patches, and installations.
Participate in small to mid-sized project rollouts and technical deployments.
Document system configurations, updates, and procedures.
Assist senior consultants in client network monitoring and issue resolution.
Deliver timely, clear communication and exceptional service to clients.
Basic Qualifications:
3–6 years of hands-on IT support experience.
Strong knowledge of Microsoft Windows Desktop and Server platforms.
Experience with Microsoft 365 administration and Azure fundamentals.
Familiarity with Active Directory, Entra ID/AzureAD.
Working knowledge of firewalls, routers, and networking protocols.
Exposure to virtual environments and cloud-based services.
Excellent troubleshooting, communication, and client-handling skills.
Ability to adapt and learn new technologies quickly.
Experience with WatchGuard, Fortinet, or SonicWall is a plus.
Familiarity with ConnectWise or similar RMM tools is an advantage.
Professional certifications such as Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar are preferred.
Skills Required
- 3-6 years of hands-on IT support experience
- Strong knowledge of Microsoft Windows Desktop and Server platforms
- Experience administering Microsoft 365 and Azure fundamentals
- Familiarity with Active Directory and Entra ID/Azure AD
- Working knowledge of firewalls, routers, and networking protocols
- Exposure to virtual environments and cloud-based services
- Excellent troubleshooting, communication, and client-handling skills
- Ability to adapt and learn new technologies quickly
- Experience with WatchGuard, Fortinet, or SonicWall
- Familiarity with ConnectWise or similar RMM tools
- Microsoft Azure Fundamentals AZ-900, Microsoft 365 Certified Modern Desktop Administrator Associate, or similar certification
EisnerAmper Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EisnerAmper and has not been reviewed or approved by EisnerAmper.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive within public accounting in several practices and locations. Satisfaction tends to rise when bonuses are included in total compensation.
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Strong & Reliable Incentives — Strong & Reliable Incentives: Bonus eligibility appears broad across the firm. Consistent access to bonuses strengthens overall pay perceptions.
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Parental & Family Support — Parental & Family Support: Paid parental leave is paired with family‑building support through Progyny. These offerings indicate attention to diverse family needs.
EisnerAmper Insights
What We Do
EisnerAmper, one of the largest business consulting firms in the world, is comprised of EisnerAmper LLP, a licensed independent CPA firm that provides client attest services; and Eisner Advisory Group LLC, an alternative practice structure that provides business advisory and non-attest services in accordance with all applicable laws, regulations, standards and codes of conduct. Clients are in all business sectors and leverage a complete menu of service offerings. Our combined entities include more than 350 partners and nearly 4,000 employees. For more information, please visit eisneramper.com, and be sure to follow us on Twitter, LinkedIn & Facebook.
