Be at the heart of cash management transformation by helping clients simplify reporting and improve liquidity visibility. Join a global product team where you will turn data into product decisions and deliver enhancements that improve client outcomes. Bring your analytical mindset and collaboration skills to a role with strong career growth and mobility across product and payments.
Job Summary
As an Associate, Product Manager at JPMorganChase within the Commercial & Investment Bank, Liquidity and Account Solutions, you will support the ongoing delivery, commercial growth, and product management of Virtual Account Management, a cash management solution that helps clients structure and view account activity across multiple levels. You will focus on data mining and analytical work that supports product reporting objectives and drives client-facing reporting enhancements. You will partner with stakeholders across product, technology, operations, sales, implementation, and client service to support delivery execution, implementation readiness, and issue management. You will contribute to documentation and enablement materials that improve product adoption and consistent execution.
Clients increasingly expect simpler, automated reporting across complex international structures and payment activity. This role supports enhancements that help clients rationalize account structures, centralize operating models, and improve efficiency in account and liquidity management. You will translate performance data and user feedback into insights, requirements, and measurable outcomes, while coordinating with regional partners across a global footprint. You will also support front-office partners throughout the client lifecycle, including inquiry handling and escalation support.
Job Responsibilities
- Analyze client usage and performance data to generate insights that inform product priorities, reporting enhancements, and measurable business outcomes.
- Manage defined analytics and reporting initiatives from concept through requirements gathering, delivery coordination, and post-release validation.
- Document clear business requirements and success measures, ensuring traceability from client needs to delivered functionality.
- Coordinate cross-functional delivery activities with technology and operations partners to support timely and quality releases.
- Monitor key performance indicators and trends to identify emerging usage, balance, and revenue patterns and escalate insights to product leadership.
- Support go-to-market readiness by preparing launch materials, enablement content, and follow-ups to validate adoption and product performance.
- Partner with sales coverage, implementation, and client service teams to refine use cases, metrics, and client narratives that support product growth.
- Advise internal stakeholders on solution details to support smooth implementations and effective responses to client inquiries or escalations.
- Maintain product documentation and best practices, sharing updates through established channels and contributing to periodic training.
- Identify risks, issues, and control gaps, track remediation actions, and participate in post-implementation reviews to strengthen product governance.
Required qualifications, skills and capabilities
- 3+ years of experience in cash management, liquidity, or treasury-related product management, product delivery, or product implementation within a complex organization.
- Demonstrated experience delivering data mining or analytical initiatives that informed product decisions, client outcomes, or measurable business impact.
- Experience analyzing data and translating findings into stakeholder-ready outputs (for example, written summaries, reporting packs, or dashboards).
- Experience documenting business requirements and coordinating delivery with technology and operations teams.
- Ability to collaborate effectively across sales, implementation, client service, operations, technology, risk, compliance, and legal stakeholders.
- Strong written and verbal communication skills, including translating discussions into decisions, actions, risks, and issues.
- Strong organizational skills with the ability to manage multiple priorities, track actions to closure, and meet deadlines.
- Proficiency in Microsoft Office applications, including Excel and PowerPoint.
- Bachelor’s degree or equivalent experience.
Preferred qualifications, capabilities and skills
- Experience supporting digital cash management channels, client reporting tools, or reporting product enhancements.
- Familiarity with payments and reporting standards (including ISO 20022, MT, and BAI2).
- Experience using reporting and data tools (for example, Business Objects or Microsoft Access).
- Experience building automated reporting solutions (for example, Excel macros or comparable automation).
- Experience operating within a global product team across multiple regions and time zones.
- Experience supporting formal launch readiness routines and post-release performance reviews.
- Willingness and ability to travel as needed (frequency to be confirmed).
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 3+ years of experience in cash management, liquidity, or treasury-related product management, product delivery, or product implementation within a complex organization
- Experience delivering data mining or analytical initiatives that informed product decisions, client outcomes, or measurable business impact
- Experience analyzing data and translating findings into stakeholder-ready outputs, such as written summaries, reporting packs, or dashboards
- Experience documenting business requirements and coordinating delivery with technology and operations teams
- Ability to collaborate across sales, implementation, client service, operations, technology, risk, compliance, and legal stakeholders
- Strong written and verbal communication skills, including translating discussions into decisions, actions, risks, and issues
- Strong organizational skills with the ability to manage multiple priorities, track actions to closure, and meet deadlines
- Proficiency in Microsoft Office applications, including Excel and PowerPoint
- Bachelor's degree or equivalent experience
- Experience supporting digital cash management channels, client reporting tools, or reporting product enhancements
- Familiarity with payments and reporting standards, including ISO 20022, MT, and BAI2
- Experience using reporting and data tools such as Business Objects or Microsoft Access
- Experience building automated reporting solutions, such as Excel macros or comparable automation
- Experience operating within a global product team across multiple regions and time zones
- Experience supporting formal launch readiness routines and post-release performance reviews
- Willingness and ability to travel as needed
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
