Organization Capability Specialist

Job Description
Mondelez International
Organisation Capability Specialist
People - Manufacturing & Supply Chain (MSC) • India (Remote) | AMEA Region
About the Role
As an Organisation Capability Specialist, you will support capability-building initiatives across the AMEA region by coordinating learning programs, managing operational governance, and driving employee engagement. You will work closely with Manufacturing, Supply Chain Excellence, HR, and Learning teams to ensure capability programs are delivered efficiently and consistently.
This role is ideal for someone who enjoys project coordination, stakeholder management, and learning operations, and who wants to build exposure to Manufacturing Excellence and IL6S.
In Year 1, approximately 60% of the role is coordination and execution, with a clear growth path toward capability strategy over time.
Key Responsibilities
1. Capability Building Coordination

• Coordinate end-to-end logistics for IL6S capability and learning sessions across AMEA (scheduling, invites, virtual/on-site setup, attendance tracking).
• Manage training calendars, participant nominations, attendance, and post-session feedback.
• Coordinate with internal coaches and subject matter experts to ensure smooth program delivery.
• Support digital learning deployment and continuous improvement of learning programs.
• Manage learning platforms including Workday Learning and SharePoint.
• Coordinate e-learning deployments and ensure content is accessible across the region.

2. Operational Governance & Compliance

• Track people-related Manufacturing & Supply Chain KPIs (e.g., kilogram per man hour, overtime metrics).
• Coordinate compliance activities, including SMETA labour audits across AMEA - manage audit agendas, enrollment schedules, and follow-up actions.
• Manage Non-Conformance (NC) follow-ups arising from audits and ensure timely closure.
• Prepare dashboards, reports, and governance updates for leadership.
• Maintain compliance documentation and digital repositories.

3. Employee Engagement & Communication

• Coordinate regional town halls, learning campaigns, and communication initiatives.
• Support employee recognition and quarterly/semi-annual engagement programs.
• Prepare communication material to promote capability-building initiatives.

4. Stakeholder & Vendor Management

• Partner with Manufacturing, HR, Supply Chain Excellence, and regional People teams across AMEA.
• Coordinate with external vendors and training partners; manage PO administration.
• Act as a coordination point for Plant Directors, SC Excellence Leads, and People Leads.\

5. Digital Tools & Systems

• Maintain and optimize SharePoint sites and Workday Learning platform.
• Support reporting and tracking through Excel and Power BI.
• Manage MSC digitalization tools including Marco.
• Ensure capability documentation and digital repositories remain current and organized.

Experience Required
We are looking for candidates with 4-5 years of experience in one or more of the following areas:

• Learning & Development or training coordination in a manufacturing environment.
• Manufacturing operations with exposure to Lean, TPM, WCM, IL6S, or Continuous Improvement.
• HR Generalist experience supporting manufacturing or supply chain teams.
• Coordinating training, capability-building, or learning deployment programs.
• Managing operational KPIs, governance, compliance, or audit follow-ups.
• Working with cross-functional stakeholders across multiple locations or markets.
• Using Learning Management Systems, SharePoint, Workday Learning, or similar digital tools.
• Vendor coordination and purchase order administration.

Ideal Candidate Profile
The ideal candidate could come from one of the following backgrounds:
L&D / Training Specialist with Manufacturing Exposure
Has coordinated learning programs, training calendars, workshops, and capability initiatives while working closely with manufacturing or supply chain teams.
Manufacturing / TPM / Lean Professional
From manufacturing operations, TPM, WCM, Lean, or Continuous Improvement, keen to transition into a People / Capability role and grow in L&D.
HR Generalist from a Manufacturing Setup
Has supported plant or supply chain teams, understands shop-floor ways of working, and has exposure to engagement, compliance, and people-related KPIs.
Skills & Competencies
Must Have

• Loss elimination mindset - foundational understanding of Lean Manufacturing methodologies (TPM, WCM, Lean Six Sigma, or equivalent).
• Strong project coordination and organisational skills - ability to manage multiple workstreams simultaneously.
• Excellent communication and stakeholder management - interact with Plant Directors, SC Excellence Leads, People Leads, and coaches.
• Good analytical skills with strong Excel proficiency - heavy Excel-based tracking and reporting.
• Ability to manage multiple priorities across markets and time zones.
• Fluent English communication - role operates across the full AMEA region.
• Collaborative mindset with willingness to learn and grow.

Nice to Have

• Power BI knowledge or data visualisation skills.
• Experience with digital learning tools and e-learning platforms.
• Exposure to IL6S or Manufacturing Excellence frameworks.
• Understanding of SMETA audit processes.
• Experience working in a regional or matrix environment.

Career Opportunity
This role offers the opportunity to combine Manufacturing Excellence with Learning & Development while gaining regional AMEA exposure. You will receive coaching from experienced capability leaders and have visibility to senior manufacturing and people leadership across the region.
The coordination-to-strategy ratio will evolve over time (from 60:40 - 40:60) as you build capability and earn trust
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
People Capability
Business Capability